The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.
From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.
To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.
Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.
Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.
Duties and responsibilities
- Word processing, managing calendars, making travel, meeting or event arrangements
- Preparing reports, creating spreadsheets and performing data entry
- Assist with processing government requirements such as permit and visa renewals
- Providing general office administrative support
- Running various errands including collecting payables from clients
- Assisting with procurement
- Maintaining internal databases related to Asset Management
- Processing of permits including but not limited to PEZA requirements, business permits, BIR requirements, Pag-IBIG, PhilHealth
- Assist the Legal Department for SEC Regulatory Requirements as well as BOI and DOLE processing of work permit for foreign employees
Qualifications
- Strong command of English
- Strong computer and internet skills
- Critical thinking skills
- Experience in similar role
- Experience in project coordination, events or documentation
Characteristics
- Analytical, and can give the output asked for without having to be explained everything in full
- Has Initiative, and can find workarounds for tasks that are complicated
- Self-starter, once given the task can push it forward and see it through until it is done without having to be constantly reminded or corrected
- Able to multitask, and can work on multiple projects at the same time without compromising the quality of the final output
- Objective, and able to take feedback in all its forms and take it as points that they could improve themselves on
Hiring Process
Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.
Privacy Statement
RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE’s privacy policy and fully understand your rights to access, correct or withdraw your information anytime.
