Apprenticely is working with our company partner, Springdale Public Schools to add a Building IT Technician Intern to their team in Springdale, Arkansas!
Our Apprenticely Internship Program is a three-month program that places selected candidates with employers across Arkansas in roles designed to provide hands-on experience under the guidance of a professional mentor and support team. These internships serve as a stepping stone to launch a successful career and may transition into full-time positions based on employer needs.
Internship positions welcome veterans and diverse applicants who are looking to grow their career!
What You'll Do...
Provide technical assistance and support for issues related to computer systems, software, hardware, and mobile devices.
Install, modify, and repair computer hardware and software.
Respond to issues in person, over the phone, or via remote control session.
Submit suggestions for improving training manuals.
Respond to help desk tickets in a timely manner.
Ask questions to determine the nature of a problem.
Walk user through problem-solving process.
Clean up computer through virus and malware scans, and removal of infected files.
Run diagnostic programs to resolve problems.
Initial troubleshooting of technical problems with Local Area Networks (LAN), WiFi and other systems.
Install computer peripherals for users.
Follow up with customers to ensure issues have been resolved.
Gain feedback from users about computer usage.
Research to determine malfunctions that continue to occur.
Deploy Voice over IP telephone equipment.
Configure and deploy Mobile devices through Mobile Device Management (MDM).
Maintain office, conference, and classroom AV systems.
Inventory and physically clean technology equipment bi-annually or more frequently if needed.
Monitor and record classroom technology use according to SAMR model.
Abilities and Physical Demands:
Must be able to lift at least 25 lbs.
Must have knowledge of LAN, Internet, digital communication systems, telecommunications and data communications, standard operating systems, software packages, software utilities, and audio visual equipment.
Must have experience with system configuration, setup, repair, troubleshooting, and user support.
Must be able to install and support Microsoft, Mac, and Google desktop technologies and all other building level technology..
Must be able to travel for work assignments and work additional hours as required.
Details
Pay: +$15/hour
Schedule: 40-hour week: typically 8 a.m. - 5 p.m. Monday-Friday
Length of Internship: 3 months
Location: On-Site in Springdale
How does the interview process work? Apprenticely will conduct an initial phone interview and assessment. Apprenticely will send selected resumes to companies that match the candidate’s skills and interests. Our employer partners will decide who to interview and select the final candidates for the internship program.
Meet the Apprenticely team and join our upcoming virtual webinars via zoom; dates and details are on our
events page.
The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30
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