CityFibre is hiring a

Build Assurance Engineer

Norwich, United Kingdom
Full-Time

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Build Assurance Engineer

As a Build Assurance Engineer, you will be responsible for overseeing all activities related to Full Fibre Network deployment, ensuring that projects are completed to the highest standards. You will manage our supply partner’s site operations, ensuring they meet CityFibre’s specifications, adhere to timelines, and maintain quality standards. Additionally, you will ensure compliance with Health & Safety regulations, Environmental guidelines, and street works legislation as outlined in our contracts.

You’ll receive a salary of up to £43,000, a car allowance, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

  • Ensure our build partner adheres to CityFibre specifications and consistently delivers high-quality work.
  • Conduct and monitor weekly site inspections, joint measurements, and defect assessments to verify compliance with build specifications.
  • Oversee and enforce adherence to Progressive Assurance audits, including the management of inspections via Depotnet.
  • Proactively address design challenges and engineering issues during both planning and build stages, including pre-construction surveys and post-build processes.
  • Manage workflow systems such as Depotnet, ensuring key milestones, including CityFibre DR processes, are met.
  • Act as the face of CityFibre in interactions with the public and external stakeholders, maintaining a positive and professional approach to all enquiries.

What you’ll bring to the role

  • Extensive experience in OSP (Outside Plant) Telecoms Network Build, including civils construction, cabling, splicing, and testing (OTDR/ILM).
  • Proficient in both Blown and Traditional Cable installation techniques, with a strong understanding of industry standards.
  • Demonstrable knowledge of method statements, risk assessments, and awareness of CDM (Construction Design and Management) Regulations.
  • Strong working knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Project.
  • Familiarity with PIA (Physical Infrastructure Access) processes and awareness of relevant regulations.

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!

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