BSA/AML Manager, Investigations and Reporting

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

We are looking for a detail oriented, resolution focused, results driven leader to oversee the Level Two Investigations Team.  The individual must have a strong understanding of the landscape of BSA/AML transaction monitoring.  They will be looking to ensure that the team understands the complex client and transactions that Cross River engages in through its various partners.   They will be engaging in training and cross training of team members on new clients, processes and investigative tactics.  The incumbent will be responsible for ensuing the L2 Investigations Team is effectively and efficiently conducting Level 2 investigations, escalations, and ultimate SAR Determination and filing meeting regulatory expectations for suspicious activity reporting and departmental SLA. 

They will be reporting to the FCC Director of the Alert, Investigations and Reporting Group.

The BSA/AML Level 2 Investigations Manager will be responsible for:

• Oversight of the escalated investigation team, and SAR filing teams
• Oversight of the investigation process, case management, and SAR filing deadlines
• Coordination of investigations with the OFAC, PEP, Level 1 Investigations Manager, and Fraud Teams to ensure accurate timely reporting of suspicious activity.
• Assisting in the ongoing monitoring and risk mitigation of CRB Partners and CRB customers transactional activity.
• Metrics, data, and results reporting to senior stakeholders in and outside the department, including presentations to the business partners and regulatory agencies.

Responsibilities:

• Serve as the SME for the L2 Investigation team for policy, procedure, investigation tactics and customer knowledge.
• Engage and lead the team in regular trainings to ensure all team members have sufficient understanding of the risks presented in escalations from the TM Team and referrals.
• Collaborate with various key team members for TM reviews, periodic reviews, program enhancements to ensure customer risks are escalated appropriately to the Director.
• Promote compliance and ensure adequate action plans are completed on any compliance improvements, to align with FFIEC guidelines and Bank Secrecy Act regulations, where appropriate.
• Routinely update the program based on trends and real risk.
• Understand regulatory landscape and compliance requirements, with emphasis on applicable BSA/AML requirements for detection of potentially suspicious activity.
• Continue to evolve processes to effectively meet regulatory requirements enhancing efficiencies and impacting expenses.

Qualifications:

• Bachelor’s Degree or related minimum experience of 5 years SAR writing
• Skilled investigative acumen
• Minimum of 5 years of BSA/AML compliance experience
• Knowledge of payments, MSBs, correspondent banking and complex customer types and product offerings preferred
• Strong communication skills, written and verbal
• Strong analytical, problem solving and organizational skills
• Proficient in Microsoft Excel and Microsoft Word
• Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships

#LI-JJ1 #LI-Hybrid #LI-Onsite

Salary Range: $110,000.00 - $135,000.00