Position Overview:
We are excited to announce an opportunity for an accomplished Branch Manager to join our team. This role focuses on mastering basic consumer banking transactions, account servicing, and lending. The successful candidate will play a key role in executing branch leads, ensuring consistent customer service excellence, and identifying opportunities to enhance sales and referrals. Our ideal candidate will embody our company's policies, procedures, strategies, and Core Values while potentially working across various locations within the market.
Primary Responsibilities:
- Actively promote the sales process by managing referrals, leveraging sales leads, making outbound calls, and identifying customer financial needs with a focus on providing courteous and professional service.
- Offer tailored recommendations for Bank products and services to meet customers' banking requirements effectively incorporating FNB digital products and services.
- Coordinate and fulfill operational duties including scheduling, providing direction, monitoring workflow, managing supplies, overseeing office opening and closing procedures, vault cash management, and ensuring compliance with policies and procedures. Perform traditional teller transactions as necessary.
What You'll Be Doing:
- You will be the "go-to-guy" for all of our clients’ needs - from facilitating support requests to educating our clients about our product.
- Establish and nurture relationships with clients through various communication channels including email, phone, text, and social media, primarily through email.
- Cultivate a community of advocates both online and offline.
- Collaborate with prospects to finalize new business sales.
What You Can Expect:
- An inclusive and enjoyable workplace environment surrounded by outstanding colleagues.
- Flexibility to work from home or our head office.
- Competitive compensation and bonuses, along with the opportunity to participate in our Employee Stock Option Plan.
- Comprehensive health benefits including medical, dental, vision, and life insurance after 90 days of successful employment.
We are committed to Equal Opportunity Employment and strive to create a diverse, inclusive, and representative workforce at all job levels, reflecting the communities we serve.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Preferably Nationwide Mortgage Licensing System and Registry Identifier, but willing to obtain if necessary.
