Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments. Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers. Provide customer support through chat, email and capacity request ticketing.
Requirements
TS/SCI with poly required
- Strong knowledge of cloud solutions like AWS, OpenStack and Microsoft Azure products.
- Experience building cloud applications for performance, resiliency, availability and scale.
- Experience with container management systems (k8s, EKS) in production. Experience with Github.
- Must have 12 years of related work experience and a bachelor’s degree in a related technical field.
- Must work with little to no prescriptive guidance.
- Linux
- AWS
- Azure
- VMWare
One or More of the Following Certifications Required:
- CCNA Security
- CySA+
- GICSP
- GSEC
- Security+
- CND
- SSCP
- CASP
- CCNP Security
- CISA
- CISSP
- GCED
- GCIH
- CCSP
Benefits
Health & Life Insurance
Dental Insurance
Disability Insurance
401K Retirement Plan with Matching
Tuition Assistance
Vacation and Sick Leave
Hiring Bonuses
Referral Recruitment Program
