Biospecimen Associate I (Tues-Sat 1pm-9:30pm)

At Guardant Health, we are committed to positively and significantly impacting patient health through technology breakthroughs that pointedly address long-standing unmet needs in oncology. As the leader in the liquid biopsy field Guardant Health has information about the mutational landscapes of over 30,000 patients.

As a Biospecimen Associate I, we are looking for someone who will be a vital link between internal Customer Service and the Clinical Lab personnel. The Biospecimen Associate I is responsible for verifying patient data for laboratory testing.  The Biospecimen Associate I has demonstrated a good understanding of laboratory and documentation workflow. In addition to the primary role of data verification, there will be a need to provide support in initiating and investigating non-conformance reports. It is imperative that the Biospecimen Associate I have demonstrated the ability to work independently, but also function effectively as a member of the Guardant Health team. The nature of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently in a team environment.

Essential Duties and Responsibilities:

• Follow HIPAA regulations
• Verify patient data in the LIMS database
• Resolve and document discrepancies for patient records
• Support the administrative functions as required
• Work closely with the Analytical, Post-Analytical, and Client Services teams to provide consistent and ongoing support to the entire service department
• Document test system deviations from the laboratory’s established performance specifications by initiating Nonconforming Reports (NCRs)
• Assist with training of new laboratory personnel and training of new procedures with existing personnel
• Respond to emails between departments to resolve issues and/or provide appropriate escalation
• Report all concerns of test quality and/or safety to the Supervisor or Safety Officer
• Perform other miscellaneous duties as assigned and assist others as time allows

• Minimum of Associate of Arts or equivalent experience required
• Bachelor of Arts or Science in Biomedical Laboratory Science, Clinical Science, or related field preferred
• Well versed in supporting the clinical lab date entry, preferred
• Knowledgeable of scientific area of a Clinical Lab
• Familiar with documenting all corrective actions taken
• Strong computing skills, especially databases
• Dedicated to making a difference
• Driven to make a positive impact in cancer diagnosis and treatment
• Great communicator with great written and verbal fluency in English
• Detailed oriented with an appetite to drive tasks to completion
• Ability to work well in a rapid-pace startup environment
• Ability to work well in a group
• Ability to work independently, with minimal supervision.

Work Environment:

• Hours and days may vary depending on operational needs
• Standing or sitting for long periods of time may be necessary
• May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high-speed centrifugation
• Repetitive manual pipetting may be necessary
• Some lifting (up to 25 pounds) may be necessary

For positions based in Palo Alto, CA or Redwood City, CA, the hourly range for this full-time position is $26.53 to $35.81. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. 

Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

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Please visit our career page at: http://www.guardanthealth.com/jobs/

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