Billing Manager EMEA & APAC
Location - London
Who we are
DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.
What you’ll do
DoubleVerify is seeking a highly motivated Billing Manager based in London to cover our EMEA & APAC region reporting to the Director of Revenue Operations in New York City. We are looking for a hands on, self-starter who thrives in a fast-paced environment in a rapidly growing company and market.
- Staff management: Hiring, training, and supervising billing staff in the EMEA & APAC region
- Reviewing the work of billing staff to ensure accuracy, resolving inconsistencies as needed
- Deep understanding of the EMEA billing market including government regulations, local customs, market drivers.
- Billing policies and procedures: Creating and maintaining billing policies and procedures, and ensuring compliance with regulations
- Billing managers should have a strong understanding of accounting principles, billing requirements, and ethical considerations, as well as strong organizational skills, attention to detail, and proficiency with billing software
- Manage the daily upload of invoices from our Sales Force CRM System to our NetSuite Financial System.
- Reconcile Salesforce data to NetSuite Invoiced Data.
- Respond to a high volume of daily e-mails and client inquiries for missing monthly invoices, discrepancies etc. (Ability to flag e-mails and follow up for resolution)
- Review daily priorities to ensure that scheduled responsibilities are addressed.
- Resolve billing discrepancies including working with appropriated DoubleVerify teams, including Sales, Account Management and Accounts Receivable for resolution.
- Generate ad-hoc reports for clients and our internal teams to confirm final revenue by customer/advertiser/campaigns etc.
- Check Sales Force Dashboards for unbilled invoices that are ready to bill, special clients, and adjustments.
- Assist with the client monthly PO process and submission of invoices into our customer portals
- Manage the invoicing of consolidated invoices to select clients
- Assist in testing of our system enhancements and validating data when new functionality rolls out.
Who you are
- Experience working in a fast-paced client service environment
- EMEA, MENA, & APAC market experience a must
- Strong verbal and written communication skills
- Excellent organizational skills and ability to multi-task in a fast paced environment
- An understanding of accounting and billing principles
- Familiar with multi-currency invoicing
- Proficiency in Microsoft Excel
- Knowledge of media billing a plus
- Salesforce & NetSuite experience a must
- Excellent attention to details
- Willing and eager to learn with a positive attitude
- Experienced with high volume billing & client accounts
Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!
