Billing and Collections Specialist(Healthcare)

SUMMARY

The Insurance Verification Coordinator is the employee that verifies the patient’s insurance on a

monthly basis. This position at the corporate office, works closely with many other employees,

MD office staff, endocrinology nurses, insurance company representatives and the DME

Operations Supervisor/Patient Care Coordinator Team Lead. The Insurance Verification

Coordinator contributes greatly to the overall satisfaction of our customers, vendors, and

Business associates.

ESSENTIAL JOB RESPONSIBILITIES

 Verifies patients DME Insurance benefits on a monthly basis.

 Updates Insurance portal passwords in Brightree.

 Data entry on the DME billing sheet.

 Processes DME patient reports for voice shot.

 Assists with various tasks assigned by the Team Lead.

 Backup to counter partner.

 Performs other related duties as required and assigned.

Requirements

QUALIFICATIONS

 Strong verbal and written communication skills are required.

 Must be knowledgeable in basic office operations and be able to perform multiple tasks

simultaneously.

 Must be able to work under pressure, delineate priorities when workload is abundant.

 Must be able to represent the company in a professional manner.

 Must maintain HIPAA (Health Insurance Portability and Accountability Act) compliance

in accordance with the provisions outlined in the company’s Employee Manual and

HIPAA manual and understand their obligations under the Privacy Rule.

 Able to perform the essential duties of this position without posing a “direct threat” to the

health or safety of self or others.

EDUCATION/EXPERIENCE

 High School graduate, or equivalent.

 One year experience, in a similar position, preferred.

Benefits

  • HMO with 1 free dependent upon hire
  • Life Insurance
  • Work onsite
  • Night Shift (10% Night Differential)
  • 20 PTO credits upon regularization
  • Great Company Culture
  • Career Growth and Learnings

SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.

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