Billing Analyst

🚀About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

⭐About Our Client

Our client is an online advertising and technology company that empowers advertisers to achieve their performance and branding goals across digital media channels. They connect brands with target audiences through exclusive partnerships with leading media platforms, with a strong presence in the Asia-Pacific region, headquartered in Singapore.

We are looking for a passionate Billing Analyst to join in their growing team.

This position is responsible for analysing, developing and executing tasks to issue and validate invoices. The purpose of this position is supporting the Billing tasks, through several duties including: Client Support, Reconciliation, Billing process, Internal Support, Audits, Customer’s portal review on a monthly basis, Accounting Accrued & Deferred reports and monitor on a monthly/weekly basis.

Requirements

Job Requirements

• Issue and distribute accurate invoices.
• Handle customer complaints and resolving billing issues.
• Keep updated records of Account Statements.
• Report Accrued & Deferred Revenue for Accounting, monthly/weekly.
• Collaborate with other departments to ensure billing accuracy.
• Address customer complaints and questions.
• Support Collections Team to keep track of accounts receivable and transactions.
• Assist with customer account reconciliations.
• Prepare and present analytical reports.
• Resolve any issues or mistakes.
• Coordinate meetings with major Agencies/Clients in the market.
• Participate and support new systems, product implementations, changes to tools, queries, and reports, and partner with others to ensure continuous process improvement.
• Produce operational, ad hoc, and management reports.
• Assist management with internal and external audit activities ensuring compliance with regulatory requirements
  

Candidate Requirements

• Candidate to hold bachelor’s degree in Business Administration
• At least 2 years of experience in finance department (Billing/Collection)
• Management of Microsoft Dynamics ERP and Salesforce preferably, large knowledge of: Office Excel, Power Point and Outlook.
• Experience dealing with Clients and Commercial Teams.
• Knowledge of Currencies and Accounting, is a plus.
• Knowledge of Media Market is a plus.
• Customer-oriented.
• Highly motivated and proactive person, with a flexible attitude and willingness to work.
• Ability to handle multiple tasks and time schedules. Excellent communication and interpersonal relationship skills.
• Teamwork, empathy, frustration tolerance, organized, committed.
• Ability to follow instructions and to act on his/her own initiative to propose new ideas.

Uplift’s Commitment to Diversity and Inclusion

At Uplift, we are committed to fair and equal experience for all employees and applicants, supporting the principles of Equal Opportunity Employment. We value the diverse talents and perspectives of individuals from all backgrounds, including minorities, women, and people with disabilities. We focus on creating opportunities for growth and advancement based on each person’s qualifications and performance.

We are passionate about uplifting people's lives and fostering an inclusive environment where everyone is valued, regardless of race, religion, color, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability. At Uplift, everyone is welcome.