ClientSolv Technologies is hiring a

Bilingual Entry level Technical Support

Denver, United States
Contractor

We are seeking a bilingual (Spanish) Entry Level IT Help Desk support technician for a long term contract with an option to hire opportunity in Denver, CO.  This role will work from home until it is safe to return to the office in Denver, CO.  This position will pay between $17-$18 per hour with eligibility for a raise in the near future.    These roles will be supporting Colorado residents with tier 1 technical support request such as:  

 

  • Password reset requests 
  • Assist with website navigation
  • Basic diagnosis and troubleshooting
  • Resolve user account problems
  • Assistance in handling simple problems or generic 'how to' questions.

Education:  H.S. Diploma and/or Computer coursework (applicable certifications) is preferred and the desire to enter into the Information Technology field.  

Must be able to read and write in Spanish 

Experience

  • Good with technology
  • Computer Savvy
  • Customer Service skills 

This long term contract will start off remote due to COVID  This role might start off remote due to the pandemic, but will ultimately be located onsite and will work 8 hours per day once safe to do so.  The center hours  are between 7:00 am- 5:30 pm, so flexibility to work within those hours is required.  This shift will work between 8:00 am - 5:00 pm.  

This role will require the ability to read and write in Spanish.  

This entry level role will pay between $17-$18 per hour. 

There will be a background check required and an offer will be contingent upon successful background check results. 

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