Job Title: Bilingual Spanish-English Sales Representative
Location: Remote work
Job Description: We are seeking a dynamic and motivated Bilingual Spanish-English Sales Representative to join our team. The ideal candidate will be responsible for driving sales and following up on orders, ensuring excellent customer service and satisfaction. This role requires strong communication skills in both Spanish and English, a keen understanding of sales principles, and the ability to manage customer relationships effectively.
Key Responsibilities:
- Conduct sales activities to promote and sell products/services to potential customers.
- Follow up on customer orders, ensuring timely processing and delivery.
- Communicate with customers in both Spanish and English to address inquiries, provide product information, and resolve any issues.
- Build and maintain strong customer relationships to foster loyalty and repeat business.
- Track and report on sales activities, orders, and customer interactions.
- Collaborate with the sales team to develop and implement effective sales strategies.
- Provide excellent customer service, ensuring a positive customer experience at all times.
- Stay updated with product knowledge and industry trends to better serve customers.
- Assist in preparing sales presentations, proposals, and contracts.
- Manage and update customer records in the CRM system.
Qualifications:
- Proven experience in sales or customer service, preferably in a bilingual environment.
- Fluent in both Spanish and English, with excellent verbal and written communication skills.
- Strong understanding of sales principles and customer service best practices.
- Ability to build and maintain strong customer relationships.
- Proficiency in using CRM software and other sales tools.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; a degree in Business, Marketing, or a related field is a plus.
Preferred Skills:
- Experience in the industry relevant to the products/services being sold.
- Familiarity with order processing and supply chain management.
- Strong problem-solving skills and attention to detail.
- Ability to handle multiple tasks and prioritize effectively.
