We are seeking a skilled BI Operations Engineer with a passion for infrastructure management and platform support. You will be part of a collaborative team responsible for maintaining and optimizing business intelligence platforms. If you thrive in an environment where you work on server maintenance, infrastructure as a code, and backend operations, this role is for you. This position is remote in Poland.
What You’ll Do:
- Manage and support backend side of Business Intelligence (BI) platforms, like: Tableau, Power BI, Alteryx, or IBM Cognos Analytics.
- Maintain and troubleshoot network services, server processes, and platform configurations.
- Collaborate with the AWS infrastructure team for Windows and OS-level platform patching, upgrades, and performance tuning.
- Analyze platform usage data to create pipelines and dashboards that improve performance and user experience.
- Automate maintenance processes, platform observability, and user onboarding/offboarding.
- Stay current with platform updates and security measures to ensure optimal performance.
- Provide operational support, ensuring continuity of services across global users.
- Assist with migrating and converting user reports and dashboard content between BI platforms.
- Conduct workshops and training sessions to empower users and enhance platform adoption.
This is an opportunity to work in a dynamic and supportive team, where your expertise will help drive the stability and growth of critical platforms. With a focus on innovation and technical excellence, you will be at the forefront of backend support for enterprise-level business intelligence solutions.
- Proven experience working with top BI and data visualization platforms (e.g., Tableau, Power BI, Alteryx or IBM Cognos).
- Strong background in infrastructure as a code, server maintenance, and platform performance optimization.
- Ability to collaborate with cross-functional teams, especially around AWS infrastructure, to deliver seamless platform upgrades and troubleshooting.
- Strong analytical skills for data extraction and the creation of pipelines to enhance platform functionality.
- Excellent communication skills for interacting with technical and non-technical users.
- A proactive approach to automating repetitive processes, improving platform observability, and maintaining security standards.
We offer
- Competitive salary package
- Flexible working hours
- Opportunity to work from home
- Training and mentoring programs
- Ability to advance your technology skills
- Variety of projects with the cutting edge technologies at the core
- Private medical care and life insurance
Diversity and Inclusion Statement
We aim to recruit, develop and retain the most talented people we can find, from a range of backgrounds and cultures. Inclusivity and equality are cornerstones of our Mobica community and a big part of what makes us so brilliant to work with. Here, dedication and performance are valued and rewarded regardless of nationality, gender, age, religious beliefs or other personal characteristics. Here, diversity is celebrated and everyone belongs.
“The benefits of having a diverse workforce from different backgrounds, recruited and developed only on the basis of ability, is a core personal belief for me - so I join with other members of Mobica’s leadership in promoting a commitment to recognise equal opportunities and rights for our talented individuals. Every Mobican can expect to be treated with dignity and respect regardless of personal characteristics or beliefs.”
Gary Butters
CEO
Mobica | Be Extraordinary_
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