Bi-Lingual French / English speaking Key Account Executive (KAE) - Corporate
Duration: Permanent
Location: London, UK
Start: ASAP
The Key Account Executive (KAE) represents the Getty Images value proposition with clarity and accuracy, executing a consistent cadence of discovery conversations and meetings, with activity tracked in Salesforce, to grow existing revenue streams within the customer account and surface new opportunities for our solutions to serve customer needs, leading to increased penetration and greater share of customer spend.
Who You Are:
- We are currently seeking a bi-lingual (French and English) Key Account Executive who will be responsible for maintaining and growing revenue through existing client base.
- This role develops a trusted advisor relationship with key customer stakeholders and executive sponsors, and maintains a strong, long-lasting customer relationship.
- ·You should be empathetic with well-developed active listening and questioning skills.
- The KAE role is the day-to-day contact for key assigned accounts and is responsible for generating revenue by developing custom solutions with Getty Images’ products and services.
- You will be driven to succeed and competitive, consistently aiming to exceed 100% of target, and take the opportunity to develop accounts, thus crafting future revenue within your existing client bases.
- You demonstrate a growth mindset through commitment to continuous professional development and seek regular coaching and feedback on customer interactions (in person or recorded).
Your Next Challenge:
- Grows existing assigned accounts by understanding their business needs and issues and devising effective sales strategies to identify larger opportunities and make recommendations to drive increased account activity through phone, email and chat.
- Builds lasting, inclusive, collaborative, trusting professional relationships with existing and new contacts.
- Expand and improve business relationships with customers by proposing solutions which meet customer needs determined during discovery.
- Acquire proficient understanding of core products/solutions and determine customer needs using diligent and effective discovery skills including interaction and business with industry competitors.
- Demonstrate consistent sales activity including daily habits contributing to progressing leads through sales stages including documented planning and implementing detailed next steps for each opportunity.
- Develop book of business, looking beyond short-term targets to build a pipeline of sufficient size and viability to exceed budget.
- Implement business strategy across the account base including cross-selling, upselling, and discount management, successfully raising pricing or bringing new, fee-based products or features to market.
- Deliver engaging, concise, and persuasive sales presentations communicating relatable and viable solutions, prompting sales results.
- Plan, document, and present selling plans, outlining specific targets, contact strategy, KPIs for success and points of adjustment.
- Handles all aspects of the renewal process for Key Accounts, from contract and customer performance review through negotiations to closure.
- Encourages and educates customers to self-serve appropriately.
- Fosters internal relationships with cross-functional partners in all departments.
- Enters accurate customer and sales data into CRM (Salesforce.com) and related systems.
What You'll Need:
- 5+ years of sales representative experience in a SaaS or Consumer Goods environment preferred, selling in a systematic, methodological way using a process driven approach.
- Demonstrated experience using Salesforce or equivalent CRM system, and with Salesforce Engage, Outreach, LinkedIn Sales Navigator, or equivalent tools.
- Effective interpersonal skills with the ability to engage prospects and clients.
- Clear and effective written and verbal communication skills including via web conferencing.
- Well-developed time management and organization skills with the ability to work efficiently while focusing on top priorities for productive outcomes as aligned with expectations.
- Must be commercially aware and data numerate, using customer purchase history, habits and insight to thoroughly assess demand relative to competition before outlining any proposal or countering to client offers.
- Competency in Excel and other reporting tools.
- Ability to build a network of prospective client contacts beyond a single or existing contacts.
- Ability to proactively communicate and persistently follow-up to close business.
- Ability to collaborate effectively with internal Getty Images subject matter experts (SME's) and colleagues in other functions/departments.
- Knowledge/use of MS Office Tools and preferable the MS CRM system.
- Advanced digital literacy (Internet, Word, Excel, PowerPoint, Outlook, etc.).
- French and English language proficiency required.
Benefits for qualifying employees at Getty Images Private Medical Insurance (PMI) Private Medical Insurance through Cigna is designed to give you access to medical care where and when you need it. The scheme covers the costs of private medical treatment for consultations, out-patient, in-patient and day-care treatment in accordance with the benefit limits and rules set out in the policy. All employees are automatically covered from the date they join. Individual cover is 100% Getty Images paid, and there is also the option to add your spouse and dependents to the policy at an additional cost. Time off Work/life balance is important to us In addition to public holidays, Getty Images offers 25 paid holidays per year. Company Paid Holidays Employees enjoy company-paid holidays for each of our global locations. Life Assurance, Critical Illness and Income Protection We automatically enroll all new employees in our risk coverage schemes, with Getty Images paying 100% of the cost. We provide you with Group Life Assurance (x4 salary), Critical Illness Cover (x1 salary) and Income Protection (75% salary). Employee Assistance Programme Our Employee Assistance Programme (EAP) is provided by Health Assured. This is a free, confidential, service available to all employees 24 hours a day, 365 days of the year Group Personal Pension (GPP) Save for retirement with Aviva by making contributions consistently and conveniently through payroll deductions. Getty Images automatically enrolls all employees at 3% of your pay, with Getty Images contributing 5% of your pay. You have the option of increasing how much you contribute and benefit from tax and NI savings by contributing via salary sacrifice. Learning & Growth We value continuous learning and development to help everyone develop their skills. Enjoy mentorship, curated training & more. __________________________ Who We Are: Getty Images is a preeminent global visual content creator and marketplace. Through Getty Images, iStock, and Unsplash, we offer a full range of content solutions to meet the needs of any customer—no matter their size—around the globe. Getty Images encompasses the largest and best path to market for visual creators through their premier brands including its core, Getty Images; iStock, a value offering of creative stills and videos providing a significant volume of exclusive content to small and medium-sized businesses; and Unsplash, a free offering of creative stills servicing the fast-growing and broad-based creator economy. Help us move the world with images! Bringing award-winning imagery to everyone, Getty Images has customers in almost every country in the world, with websites in 23 languages, bringing the world’s best content to media outlets, advertising agencies and corporations, small businesses and increasingly, direct to consumers. Getty Images works with over 516,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport, and entertainment events around the globe. With over 520 million assets, of which over 320 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter. Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allow our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world —whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation. Leadership Principles As a company, we're committed to living these Principles every day. Here's how we support our mission to be the best place to work globally. We are trustworthy, transparent, and honest We love character, authenticity, and integrity. We always raise the bar Excellence is our norm; we get better through endeavor, curiosity, and speed. We collectively bring solutions We love debate but collaborating to solve problems for ourselves and our customers is everyone’s responsibility. We care, are kind, courteous, and respectful We will not tolerate rudeness. We reject biased behavior and discrimination We seek to understand biases in all forms. We call out biases and discrimination when observed and take action where responsible. We are inclusive of different voices, perspectives, and experiences Diversity and inclusion are never done, but we are passionate in their pursuit. We are one Getty Images with no silos We share goals and accountability; we and actively seek information and expertise; we make time for our peers. We deliver on our commitments, and commercial goals With one voice and shared accountability. We put the customer at the heart of everything we do We listen to, anticipate, and exceed customer needs, adapting as they evolve. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA+ people, and people with disabilities are encouraged to apply. Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or submitting an online application, please email
[email protected]. Visit Getty Images at www.gettyimages.com to learn more about how the company is advancing the unique role of still and moving imagery in communication and business, and enabling creative ideas to come to life. For company news and announcements, visit our Press Room, and for the stories and inspiration behind our content, visit Stories & Trends. Find Getty Images on Facebook, Twitter, Instagram, LinkedIn, Pinterest and Tumblr, or download the Getty Images app where you can explore, save and share the world's best imagery. Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.
Benefits for qualifying employees at Getty Images
Private Medical Insurance (PMI)
Private Medical Insurance through Cigna is designed to give you access to medical care where and when you need it. The scheme covers the costs of private medical treatment for consultations, out-patient, in-patient and day-care treatment in accordance with the benefit limits and rules set out in the policy. All employees are automatically covered from the date they join. Individual cover is 100% Getty Images paid, and there is also the option to add your spouse and dependents to the policy at an additional cost.
Time off Work/life balance is important to us
In addition to public holidays, Getty Images offers 25 paid holidays per year.
Company Paid Holidays
Employees enjoy company-paid holidays for each of our global locations.
Life Assurance, Critical Illness and Income Protection
We automatically enroll all new employees in our risk coverage schemes, with Getty Images paying 100% of the cost. We provide you with Group Life Assurance (x4 salary), Critical Illness Cover (x1 salary) and Income Protection (75% salary).
Employee Assistance Programme
Our Employee Assistance Programme (EAP) is provided by Health Assured. This is a free, confidential, service available to all employees 24 hours a day, 365 days of the year
Group Personal Pension (GPP)
Save for retirement with Aviva by making contributions consistently and conveniently through payroll deductions. Getty Images automatically enrolls all employees at 3% of your pay, with Getty Images contributing 5% of your pay. You have the option of increasing how much you contribute and benefit from tax and NI savings by contributing via salary sacrifice.
Learning & Growth
We value continuous learning and development to help everyone develop their skills. Enjoy mentorship, curated training & more.
__________________________
Who We Are:
Getty Images is a preeminent global visual content creator and marketplace. Through Getty Images, iStock, and Unsplash, we offer a full range of content solutions to meet the needs of any customer—no matter their size—around the globe.
Getty Images encompasses the largest and best path to market for visual creators through their premier brands including its core, Getty Images; iStock, a value offering of creative stills and videos providing a significant volume of exclusive content to small and medium-sized businesses; and Unsplash, a free offering of creative stills servicing the fast-growing and broad-based creator economy.
Help us move the world with images! Bringing award-winning imagery to everyone, Getty Images has customers in almost every country in the world, with websites in 23 languages, bringing the world’s best content to media outlets, advertising agencies and corporations, small businesses and increasingly, direct to consumers.
Getty Images works with over 516,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport, and entertainment events around the globe. With over 520 million assets, of which over 320 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.
Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allow our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world —whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation.
Leadership Principles
As a company, we're committed to living these Principles every day. Here's how we support our mission to be the best place to work globally.
We are trustworthy, transparent, and honest
We love character, authenticity, and integrity.
We always raise the bar
Excellence is our norm; we get better through endeavor, curiosity, and speed.
We collectively bring solutions
We love debate but collaborating to solve problems for ourselves and our customers is everyone’s responsibility.
We care, are kind, courteous, and respectful
We will not tolerate rudeness.
We reject biased behavior and discrimination
We seek to understand biases in all forms. We call out biases and discrimination when observed and take action where responsible.
We are inclusive of different voices, perspectives, and experiences
Diversity and inclusion are never done, but we are passionate in their pursuit.
We are one Getty Images with no silos
We share goals and accountability; we and actively seek information and expertise; we make time for our peers.
We deliver on our commitments, and commercial goals
With one voice and shared accountability.
We put the customer at the heart of everything we do
We listen to, anticipate, and exceed customer needs, adapting as they evolve.
We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA+ people, and people with disabilities are encouraged to apply.
Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or submitting an online application, please email
[email protected].
Visit Getty Images at
www.gettyimages.com to learn more about how the company is advancing the unique role of still and moving imagery in communication and business, and enabling creative ideas to come to life.
For company news and announcements, visit our
Press Room, and for the stories and inspiration behind our content, visit
Stories & Trends.
Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.
