The Behavioral Health Manager plays a vital role in leading and coordinating the delivery of behavioral health therapy services. This dynamic position involves partnering with interdisciplinary leadership teams to coordinate care, ensure care continuity, and drive meaningful outcomes for ChildServe children and families.
What You'll Do
- Ensure teams maintain a direct client caseload and productivity that is reflective of the department’s clinical and performance goals.
- Set a strong clinical example for the department and assure adherence to ChildServe policies and procedures, professional code of ethics for mental health, state of Iowa and professional practice acts, and regulatory body guidelines for professional conduct.
- Conduct clinical observations, and provide appropriate recommendations, referrals, and/or follow-up for each case.
- Provide clinical expertise for behavioral health services, research best-practice principles, and create treatment protocols and competencies for the service area.
- Complete quarterly clinical and administrative documentation audits on client files. Oversee audit process, including quarterly self and supervisor audits of client files as assigned per compliance process.
- Collect/complete performance documentation (family feedback, adverse events, etc) and coordinate with the Director and/or Vice President to complete any family/staff communication and follow-up that needs to occur.
- Participate in CARF attainment for mental health services and ensure compliance with CARF standards for services under this position’s purview.
- Effectively manage the performance of each staff member towards success, and perform timely annual performance appraisals, corrective plans of action, and development plans.
- Operate the behavioral health services within service area budgets and performance goals.
What You'll Need
- PhD or Master’s degree in behavioral health field (mental health, psychology, etc) from an accredited educational institution.
- Three years of clinical experience as a licensed therapist, with an active professional Iowa license as a therapist.
- One year of pediatric experience.
- Three years of leadership experience, preferably in a healthcare/therapy program setting.
- Ability to understand and communicate effectively and professionally in reading, writing, and speaking the English language.
Why ChildServe?
ChildServe has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:
- Our work matters. We partner with families to help children with special healthcare needs live a great life.
- We’re not your average non-profit. We serve more than 5,800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind.
- Our team rocks. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.
- Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.
- We believe we our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued, and all feel safe and welcome.
- We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.
ChildServe is an Equal Opportunity Employer.
