The role of the Beauty Field Senior Manager is to provide an engaging, seamless experience that delivers profitable sales, store traffic and an engaging client experience by communicating and reinforcing all Beauty strategies through the Beauty Field Team.
Responsibilities:
- Leads a team of multi-unit leaders across a region that are motivated to do their best to help the organization achieve its objectives. Understands people's motivations, engages the team in the work, and builds a sense of energy toward common goals. Ensures that direct reports can make decisions and take accountability. Celebrates progress.
- Reviews targeted reports and business processes to identify sales, profit, and productivity opportunities across assigned Region. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
- Provides feedback on Salon and JCPenney Beauty business initiatives at a global level to elevate business performance.
- Understands the competitive landscape by observing and studying other companies in the industry to learn the current initiatives/strategies.
- Manages and reports on performance within the department or area of responsibility; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
- Manage relationships with strategic internal clients and act as a business partner to them, building high levels of professional credibility and mutual trust, and mobilizing appropriate internal and/or external resources to support in delivering business strategy and plans.
- Understands and articulates all Beauty strategies, initiatives, and direction. Embodies and articulates the vision of the Brand – both JCPenney Beauty and Salon in all communications and interactions.
Skills
- Ability to work at an advanced level to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works independently and provides guidance.
- Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
- Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors’ communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
- Uses compelling arguments to gain the support and commitment of others. For example, positions and packages ideas so that they will resonate strongly with a wide variety of stakeholders. Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise.
What you get:
Eligible for bonus under the Management Incentive Plan.
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and
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