Who are we?
Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.
Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.
We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.
- With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
- Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
- The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
- Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year
- Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023
- Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
What will you get to do? BD Enablement: US/EMEA
- Work closely with the US/EMEA pod and efficiently help in enabling different XDR motions (BDR & SDR)
- Coach and train XDRs on solution selling, product knowledge, value positioning, lead generation and more
- Conduct an analysis of current skills, processes, knowledge and work with the sales & BD leadership team to identify strengths and areas for development
- Design and deliver/facilitate BD skills workshops together with management and internal stakeholders
- Work with internal teams, such as Marketing, Sales and Sales Operations, to conduct training on new products, product positioning, and outreach strategy
- Manage, conduct and continually develop the Onboarding, Reboarding, Crossboarding, Everboarding and Refresh program for new and existing XDRs
- Measure success of the training program through sales effectiveness and other metrics
Our Ideal BD Enablement Specialist has:
- Someone with prior BD(Outbound) experience in B2B SaaS international sales (US/EMEA) or enablement experience of 2+ years and a total experience of 3-7 years.
- Experience and knowledge of the cultural nuances of the US/EMEA regions.
- Someone comfortable with working in the US/EMEA Shift Timings (1-10 PM or 5:30- 2:30 AM IST)
You would be an excellent fit for our team if:
- You are a self-motivated high performer who can work with minimal oversight to get the job done
- Good with stakeholder management
- Process-oriented and good at multitasking and time management
- You love being a part of a fast, dynamic, and agile organization that encourages you to learn and grow
- You are passionate about using your experience and expertise to inspire the team
Role Type: #Onsite
Shift: US/EMEA Shift Timings (1-10 PM or 5:30- 2:30 AM IST)
Note:
- At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.