Experian is hiring a

B2B Client Support Coordinator

Heredia, Costa Rica
Full-Time

Job description

  • Monitor Daily BOT performance - 2Xs per day (in the AM and late in the day) • Manager the enhancement requests & create the tasks on the BOT by TEAM site • Audit form - keep updated with new bots… • Monitor form for new bots ideas - add to the planner for our review Gather all the information for new bots with business owner

Qualifications

  • Project Management experience
  • Understand the Client Care procedures and job aids and all systems we work in
  • Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

  • This is a fully remote job opportunity. #LI-Remote
  • Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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