About Us
Addison Lee – driving London safely and in style since 1975. As the capital’s leading passenger car, courier and now black taxi service, Addison Lee is an integral part of the London transport network. Our people matter and our strength is in our employees and drivers. Our dedicated team has years of expertise, and we are always looking for great people who can drive innovation. We believe that taxi and minicabs journeys can be so much more than just a means to an end. Our mission is for our clients and drivers to experience extraordinarily high standards, and by allying the latest technologies with traditional client service values, we cannot only disrupt the industry, we can revolutionise it.
About the Role
Are you ready to embark on an exhilarating journey with us? We're on the lookout for vibrant and driven individuals to become integral parts of our dynamic B2B Campaigns team. As a B2B Campaigns Telesales Executive, you'll step into a role filled with opportunities for growth and development.
Your main responsibility will involve reaching out to our extensive network of valued clients to enhance their experience with AL products and services through our innovative digital marketing campaigns. This role is not just about making calls; it's about forging meaningful connections and driving success.
While you'll be initiating conversations with some clients who may not have had much interaction with Addison Lee, fear not! Our supportive environment and comprehensive training programs will equip you with the skills and confidence needed to excel in this role.
Beyond the daily grind, you'll find yourself immersed in a collaborative atmosphere where teamwork thrives and ideas flourish. Exposure to key accounts and high-profile clients will offer invaluable insights and pave the way for your professional advancement.
In addition to the excitement of meeting targets and exceeding expectations, you'll also have the chance to unlock bonuses through our rewarding bonus scheme. Join us, and together, let's pave the way for your career progression while making a real impact in the world of B2B campaigns
Requirements
Location
This role is based at our head office in Paddington (Mon-Fri 9am – 5:30pm)
4 days in Office 1 day work from home.
Reporting Lines
Sales Manager
Main Accountabilities
This role focuses on voice-initiated client engagement to re-activate lapsed accounts, drive revenue growth through cross-sell and up-sell opportunities and heighten general awareness of Addison Lee products and services.
· Following up specific digital marketing campaigns by calling and cold-calling where necessary existing clients promoting a range of AL products and services.
· Persuasively engaging the customer in conversation to explain how AL services will add value and meet their needs for ground transportation services.
· Accurately respond to client questions about current AL marketing campaigns.
· Maintain detailed notes on CRM tool to support key performance reporting.
· Ensure data hygiene in the CRM tool for all clients engaged with.
· Maintain working knowledge of AL products and keep current on company developments.
· Engagement with other Addison Lee business units to ensure client satisfaction
· Generating leads and appointments for the sales team
Requirements
· Results orientated approach, with a proven track record of successfully meeting telesales-based targets.
· Ability to work through a high volume of daily client calls, with sustained motivation
· Proactive, with lots of initiative, and the ability to think on your feet.
· Resilient with a positive attitude.
· Focused on individual performance and success.
· Excellent interpersonal and communication skills.
Highly motivated and able to work in a fast-paced environment.
Benefits
In return for your efforts, you will receive:
A salary of up to £27,000 you'll also receive: Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London).
Equality and Diversity Information
Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.
Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.
