Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.
What you will do:
- This is an on site role
- Working with confidence while engaging with employees within the organization, to include senior leadership
- Facilitate execution of planned events by setting up audio-visual equipment, troubleshooting technical issues, and ensuring a successful meeting
- Take a proactive stance in identifying opportunities to improve processes and enhance efficiency
- Document and update knowledge base article and wiki pages
- Maintain AV hardware and assist on keeping the Zoom service in an optimal operational order
- Maintain and support a Visitor Management system
- Stay abreast of industry trends and best practices
- Travel required to support other locations
What you will bring to Coupa:
- 3 years experience supporting video collaboration
- Candidate must be comfortable and familiar with setup and troubleshooting of conference rooms
- -Zoom
- -Neat equipment
- -Poly Equipment
- -DTEN Equipment
- -MacOS and Windows OS
- Ability to handle high-pressure situations with grace and professionalism
- Self-motivated with a proactive approach to problem-solving and learning new technologies
- Demonstrate exceptional communication skills, both written and verbal
- Must be willing to travel 2 to 3 times a quarter to support other locations
- Pluses:
- Working knowledge of Shure, Crestron, Q-Sys, Biamp, Extron, MS Teams, Polycom/Poly, DTEN
- Proficient on supporting MacOS and Windows laptops
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At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa
here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
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