Automation QA Engineer II

About the Role

The Automation QA Engineer is a member of an agile development team and is responsible for writing and automating functional test cases for the products developed by the software engineering team. The individual in this position contributes to the standardization and refinement of feature testing coverage in general and functional automation tests in particular, as well as facilitation of the overall QA process through the team’s whole product delivery lifecycle.

What You’ll Do

• Develop, run & maintain test cases (automated and manual) for multiple features, ensuring comprehensive test coverage of the functionality developed by Agile development team 
• Attend daily scrum and team meetings, actively participating in backlog grooming, brainstorming, sizing/planning, and retrospective sessions to contribute to the creation and delivery of new software features 
• Determine when features are ready for release based on quality standards 
• Write and track defects, verify fixes, and ensure the overall stability and performance of our software applications  
• Follow test design techniques and coding standards, conduct code reviews and code refactoring 
• Conduct investigations, write and maintain technical documentation 
• Document test procedures and test results, analyzing them and providing meaningful reports  
• Collaborate with cross-functional teams, communicate technical issues and solutions effectively to other team members and stakeholders. 
• Identify bottlenecks and inefficiencies in QA processes, propose effective solutions and facilitate their implementation 

What We’re Looking For

• Minimum of 3+ years experience writing automated functional tests 
• Expertise in programming languages (preference to C#, JavaScript, TypeScript) 
• Experience writing SQL queries 
• Experience with Selenium WebDriver / Playwright 
• Strong understanding of various QA methodologies and SDLC 
• Strong communication skills and experience collaborating with multiple groups across disciplines 
• Ability to test using both ad-hoc methods and documented test cases 
• Desire to work both independently and within a team 
• Upper-intermediate level of English 

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.                                                                                                                                                                          

Our Commitment to Diversity  

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. 

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