Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
A bit about the role & team | the opportunity:
Caseware has been a leading provider of software to help the internal and external audit market for the last 30 years. We’re now expanding our software suite by making new and exciting cloud-based applications.
As a part of our current expansion and transformation plans, we are seeking a full-time Solutions Author for our Assurance engagement products. This is a great opportunity for the right candidate to not only enhance their knowledge in a key business area but become an integral part of the team building software solutions for the global market.
We are looking for someone who wants to use their practical audit and accounting knowledge, and their love of technology to help enhance our suite of leading-edge products. The Solutions Author will have a demonstrated aptitude for acquiring deep product knowledge, want to participate in the development of best-of-breed products, can apply knowledge of accounting & auditing standards in a practical environment, and is excited about working in a fast-paced software development cycle.
You’ll be reporting into:
Andre Sunkel, Head of Audir and Financials International Solutions
Talent Partner overseeing the role:
Dana Liulica, Talent Acquisition Partner at Caseware
Snapshots of the Problems you will be solving:
- How do we use Caseware’s platform to make accountants and auditors more efficient, producing higher quality work and creating more value from the work?
- How do we bring the power of data analytics to an audit?
- How do we create a best-in-class suite of products for accountants and auditors in a very competitive marketplace?
Responsibilities:
- Perform content implementation in new products and enhancements in existing products using platform features available, while being adaptive to changing requirements.
- Balance the creation of efficiencies in solutions by adding logic to drive automation, while implementing content to ensure compliance with the relevant standards.
- Perform quality assurance of new and existing products, to meet deliverables and timelines commitments.
- Properly document design changes for both internal use and client use in technical bulletins and training materials including videos.
- Build a strong understanding of the Caseware products and solutions involved in, the product strategy, roadmap, and current release, as well as of the broader Caseware ecosystem.
- Work closely with clients through online support to identify causes for reported issues, and determine the best solutions. Periodic rotation through client support is to be expected.
- Maintain appropriate levels of communication with Product Lead and stakeholders on development progress, scope, and roadblocks.
- Work collaboratively across squads and teams to get dependent features delivered and are available to the squad and answer questions quickly for the teamBe the champion and voice of customers.
- Bring the customer's voice into the product creation process.
- Drive for the best customer experience possible.
We are looking for someone who:
- Has prior work experience in an Audit and Accounting practice, with a strong interest in technology.
- Takes ownership of the work and is accountable for executing in a timely manner
- Is able to effectively work independently and without daily supervision;
- Is results oriented - willing to roll up their sleeves and take initiativeIs detail-oriented and capable of delivering accurate, high-quality compliant deliverables - Quality is a top priority for you and CWI, and by focusing on quality, you help deliver greater value to our customers
- Is a team player who can also be independent, prioritise work and has strong project and time management skillsIs able to continually improve by learning from past mistakes, feedback provided and seeking learning opportunities.
- Is willing to challenge peers and be challenged - debate and iterate;
- Understand customer/user needs of the content within the product to make recommendations on content-based features/functionality.
- Experience liaising with clients and prioritizing/accessing requests.
Knowledge of the following is not required but is an asset:
- Previous experience with the Caseware suite of products, Desktop and Cloud, is a plus.
About Caseware
Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.
With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.
One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [email protected].
Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well.
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