We are seeking a motivated individual to join our company as an Associate System Administrator. In this role, you will protect our critical information, systems, and assets, implement new software and hardware, and assist in developing an overall IT strategy.
Work at Exadel - Who We Are
Since 1998, Exadel has been engineering its products and custom software for clients of all sizes. Headquartered in Walnut Creek, California, Exadel has 2,800+ employees in development centers across America, Europe, and Asia. People drive Exadel’s success and are at the core of our values.
Requirements
- Experience with Windows, macOS Linux desktops and servers
- Knowledge of OS deployment methods and configuration best practices (endpoint focus)
- Ability to utilize command-line utilities, event logs, and network tools for basic troubleshooting
- Solid understanding of network concepts, including TCP/IP model, DNS (record types, recursive resolving, caching), DHCP basics, VPNs (OpenVPN configuration specifically), and firewalls
- Familiarity with common end-user applications and ability to assist with basic tasks under guidance
- Knowledge of laptop components and common troubleshooting scenarios. Familiarity with office peripherals like printers
- Experience with corporate antivirus solutions (deployment, configuration, endpoint issue resolution). Experience with a unified endpoint management (UEM) system like Endpoint Central (agent deployment, troubleshooting)
English level
Upper-Intermediate
Responsibilities
- Assist with technical issues related to desktops, laptops, and peripherals
- Perform tasks on user workstations under the guidance of Senior System Administrators/System Administrators (SA/SSA)
- Troubleshoot basic hardware and software issues
- Utilize command-line tools and event logs for problem diagnosis
- Participate in OS deployments and configuration according to pre-defined procedures
- Maintain up-to-date knowledge of company systems and applications from an end-user perspective
- Contribute to endpoint security by ensuring proper antivirus and UEM agent deployment and configuration
Advantages of Working with Exadel
Transparent Career Roadmap
- The HR manager accompanies each employee on their first steps in the company and assists them in achieving future professional goals
- Your career growth is in your hands, so each Exadeller decides when to level up and initiate performance assessments. The management team supports career planning and the discovery of new tech stacks and languages
Learning & Development Opportunities
- We believe in nurturing talent and fostering growth. That's why we budget every year for your continuous learning journey. From professional development courses to books and certification, we're invested in your success
- Employees participate actively and benefit from the knowledge-sharing environment across seven practice units: Digital Marketing Technologies, Content Marketing, AI, QA, QAA, Agile, and DevOps
- Employees can find recordings from meetups and trainings on Exadel’s Internal Learning System
Work & Life Balance
- Each Exadeller is in charge of managing their workflow independently without being micromanaged at every step; it is, however, important that an employee always attends meetings, logs their time, and meets deadlines
- Operating from the office or remotely depends on which mode the employee prefers. Hybrid or remote mode staff will receive the necessary equipment before their first working day. For those who prefer to work in the office, the office network offers up-to-date equipment, good facilities, and a warm, collaborative environment
- The team meets at two annual team-building events across locations; in addition, there are team events such as Pizza Days, Programmer’s Day, informal meetups, board game parties, and sports initiatives
Employee Perks & Bonuses
- The Exadel referral program covers all regions and involves recognition for hired recommended professionals. Depending on the location and the position, an employee receives a monetary bonus for recommending a candidate to Exadel who ends up being hired
- Employees collect coins for numerous project activities, exchanging them for products or services of their choice available at the Exadel store
- Volunteers for mentoring, interviewing, performing assessments, and participating in community meet-ups get additional monetary bonuses
- Location-dependent, Exadellers can access benefit platforms with vouchers for online stores, medical insurance reimbursement, sports membership fees, vacations, and childbirth bonuses
