Problem Solvers. Proactive Protectors. Relentless Allies.
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We are seeking an Associate Technical Support Engineer to join our team! You will join some of the industry’s brightest minds that provide our customers and partners with security value and outcomes. This team works closely with our customers, providing technical and product support in a prompt efficient, and friendly manner. This role will allow the right candidate to grow and develop their skills in a supportive environment where they are able to influence change and take control of their career path. Building a good working knowledge of the products and services, and the 3rd party tools and technologies that their customers interact with, as well as customer relationship management skills, the Associate Technical Support Engineer will be well positioned to understand the customers' business goals and carry out the required tasks to deliver an appropriate solution.
WHAT YOU'LL DO
Technical:
QUALIFICATIONS
Preferred Skills and Experience:
About Us
This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we’re proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.
We Are Fortra
Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
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