About the Team

DoorDash Drive is our company’s hypergrowth fulfillment and software platform serving restaurants, grocers, and retailers across the globe. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences.

As part of the Drive Restaurants Strategy & Operations team, the Associate will have the opportunity to help define, test and scale Drive’s most profitable bets. 

About the Role

As an Associate for DoorDash Drive's Strategy & Operations team, you will play a critical role in driving our growth and success. Your key value will come from being an expert across our broad set of tools and services that enable merchants to build and grow their ecommerce business: from seamless access to our extensive Dasher logistics, to out-of-the-box online ordering software, and Storefront. Particularly in our Canadian operations, a small but mighty team is responsible for supporting the development and execution of strategies to acquire new restaurant partners and help them grow once they are on our platform. You will be the centerpiece of the team executing those strategies and will be responsible for hitting KPIs alongside cross-functional teams. 

On a typical day, you may work with team members to design experiments that improve quality and catering delivery operations, address issues that enable our and our merchants’ processes run efficiently, or dive into data to explain performance at the lowest level of detail and make sure we never stop growing. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve DoorDash Drive's strategic goals.

You will report into a Director in our Drive Restaurants Strategy & Operations organization.

You’re excited about this opportunity because you will…

• Dive into data, talking to merchants and customers, and obsessing over the details to make sure we create value for our merchants 
• Grow a profitable product within a high-growth business by developing tailored growth/marketing strategies by leveraging DoorDash technology and products
• Work closely with cross-functional partners from Product, Engineering, Analytical, Support, Business Development and Sales, and Marketing to drive execution and excellence on behalf of our merchant partners and align company-wide resources to make our product even better 
• Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
• Steer the scaling and optimization of operations and quality across Drive

We’re excited about you because…

• You imagine, develop, and execute on workstreams from start to completion with little oversight 
• You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questions
• You oscillate easily from strategic considerations to tactical execution 
• Are a self-starter who is energized by a difficult problem 
• Have a passion for building
• You display extreme ownership across every work stream while ruthlessly prioritizing what will actually move the needle 
• You maintain a careful balance between attention to detail and swift execution
• You operate comfortably in ambiguous environments while maintaining a strong bias for action
• You communicate precisely dependent on audience and level of detail necessary to share 
• You collaborate effectively with cross-functional team members across the organization
• You represents the DoorDash brand with humility and a customer-first mindset
• Experience in a complex or high-growth environment required
• 1+ years of relevant experience

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.