Associate Salesforce Engineer

*Hybrid role: Requires to be in office in Santa Clara at least 2 days a week*

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Its solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for an Associate Salesforce Engineer to join our IT applications team in Santa Clara, U.S., reporting to the senior manager of IT Applications. In this role, you will work closely with the Sales and Service teams to support existing and new business processes as well as system functionality. You will implement repeatable and scalable business processes based on best practices in collaboration with all functional stakeholders while maintaining an emphasis on the integrity of the systems. This is an exceptional opportunity to join a strong, growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment where the emphasis is on career growth, excellence, innovation, and collaboration.

You are the ideal candidate if you are a results-driven troubleshooter and collaborator who operates independently. You are a highly motivated self-starter who can handle competing priorities, has excellent communication skills, and always focuses on the customer.

What you’ll do: 

• Work on day-to-day Sales Cloud, CPQ, and maintenance
• Support month-end and quarter-end close processes
• Coordinate with offshore application teams for critical issues, design analysis, and enhancements
• Monitor new Salesforce release features and functionality and provide recommendations for process improvements
• Work on CPQ, pricing, product structure, renewals, and contract co-term related issues
• Support users and business analysts to troubleshoot application issues and develop creative solutions to support business needs
• Build and maintain enhancements of Salesforce applications in Sales Cloud and CPQ
• Perform hands-on work in Apex, LWC, Aura framework, Webservices, and other integration patterns
• Be well familiar with VSC, GitHub, CICD processes, and Agile methodologies
• Be an agile, proactive, and a team player 

What you’ll bring: 

• 2 years of experience in a Salesforce development role, including Apex, LWC, and Visualforce development
• Previous hands-on experience in Sales Cloud and CPQ is required
• Good understanding of SFDC APIs, SOSL, SOQL, SOAP or REST-based web services, SQL, XML, and JavaScript
• Proficient in Salesforce administrative tasks like creating profiles, roles, users, page layouts, email alerts, approvals, workflows, reports, dashboards, tasks, and events
• Good working experience in sales/channel and quoting related processes
• Good understanding of version control processes, including check-in, checkout, merge, pull, etc., experience in GitHub/Bitbucket and branching strategy is a plus
• Ability to juggle multiple tasks and assignments, being aware of the workload and able to set own priorities to meet deadlines
• Must have experience with deployment using change-set/VSC/CICD migration tools such as Opsera, Copado, Auto Rabbit, plus working on solving deployment errors
• Knowledge of Steelbrick CPQ objects used in quote to order process, contract co-term, and amendments is an added advantage
• Bachelor's degree from an accredited college or university in business, management information systems, computer information systems, or equivalent IT experience
• Salesforce certifications  such as app builder, PD I, and CPQ preferred

What success looks like: 

After six months, you will…

• Understand the end-to-end application flow
• Collaborate with Sales, Service, Operations, and Business teams to provide the required production support, deliver business requirements, and bring stability to the application
• Have a deep understanding of the current implementation, extensions, and customizations

After about a year, you will…

• Focus on identifying and addressing the root causes of defects
• Proactively address some of the issues in the application with automation or reuse, which will help manage recurring defects and give you additional bandwidth to focus on more development activities
• Register for training and certifications that will help you address application needs and support your career growth

We’ve got you covered:

In the spirit of pay transparency, we are excited to share our compensation philosophy. At Infoblox, we believe in paying for performance. You can expect our employment offers to take many factors into consideration, including but not limited to the location of the role, internal equity, applicable past experience, individual skill set, education, and professional certifications. Please keep in mind that the range mentioned is the base salary range for the role. The typical base salary range for this position based in California, $96,000 - $125,800 plus corporate bonus. 

Our holistic benefits package includes coverage of your health, wealth, and wellness, as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package and generous paid time off to help you balance your life. We have a strong culture and live our values every day we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location

• Delicious and healthy snacks and beverages
• Electric vehicle charging stations
• Outdoor amenities, onsite gym, table tennis, pool table, play area, and courtyard
• Newly remodeled offices with state-of-the-art amenities 

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.

 
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