Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries.
We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
What you will do:
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Basic understanding of order to cash processes. Works under lead/manager supervision
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Should know how to create sales orders, monitors order statuses from arrival through booking and works to eliminate gated orders.
- Apply and remove holds, resolve pricing issues, split, and combine lines in Oracle.
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Work closely with Lead/manager to track KPI’s and daily deliverables.
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Communicate and collaborate cross-functionally with external departments, including North America Sales, Logistics, Finance, Supply Planning, Pricing, and PLM teams.
- Adheres to order documentation policies, maintains all required records
- Tracking customer interactions with customer service tickets (Salesforce, CRM).
- Work closely with Logistics for shipments, POD, and logistics quality issues – Wrong/missing shipment, transit damage etc
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Work in shift 1pm to 10pm to support North America customer deliverbales
Who you are and what you bring:
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Bachelor’s Degree required with knowledge of sales operation and order management
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0-2 years of experience managing global customers and internal stakeholders.
- Ability to manage multiple requests at the same time and effectively prioritize tasks to meet company business objectives
- Organized with strong work ethic, attention to details, and excellent communication skills
- Adept at balancing intense short-term pressures with overall long-term goals
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Basic skills with Excel and hands on in Oracle/SAP ERP, CRM
- Very process oriented and aware with a bias toward accuracy and precision
- Focused and driven to meet deadlines for regularly scheduled activities
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Demonstrate flexibility and responsiveness to requests from internal and external customers.
As we continue our exciting growth, we are building teams with highly talented individual contributors and leaders who design, develop, and manufacture next-generation energy technologies. Our work environment is fast-paced, fun, and full of exciting new projects. At Enphase we are also committed to diversity and inclusion. Developing cutting-edge technology requires a workforce as diverse as the populations we wish to serve. We are a value-driven company that puts people and their power at the center of our shared energy future.
If you care about our planet and are passionate about creating a more sustainable future, this is the perfect time to join Enphase.
