Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
The Credit Karma Legal Department is looking for an Associate Program Manager, Commercial to join our Commercial Legal team. As Program Manager, you will work with a tech-forward Commercial Legal team. You willI partner with stakeholders, including legal counsel, procurement and security, to drive contracting efficiency and team productivity through process improvement and tech implementations. The role requires a self-motivated individual with excellent technical, interpersonal and project management skills who excels in a dynamic, fast-paced environment.
What You'll Do:
- Be the point of contact for all things legal tech in the Commercial Legal team.
- Partner with our Commercial Legal team and other stakeholders to identify areas of process improvement and make recommendations on tech tools and systems.
- Build and launch improvements in our contracting process using Ironclad, Evisort, Salesforce & Jira.
- Create meaningful reporting and analytics for the Commercial Legal team, including contract term tracking and workload management.
- Review, assess, and draft user manuals, training resources and professional development initiatives for our Commercial Legal team, including training and advising the team on the application and efficient use of technology.
- Develop a comprehensive legal tech strategy for the Commercial Legal team that will drive high quality workspaces across the entire team.
- Provide periodic updates on the latest developments in legal technology and research and ensure legal processes are at par with best practices in the industry
What's Great About It:
- A satisfying mission, working to make financial progress possible to everyone
- A dynamic work environment with a team of smart, fun, collaboration-minded legal professionals who enjoy learning from each other
- A legal team that is supportive of professional growth and stretch opportunities
What We Expect:
- 2+ years of experience working with or supporting legal teams from a technical and operational standpoint.
- Experience with contract management software (e.g., Ironclad, Evisort) and experience assisting with or managing/tracking technology implementations.
- Experience with contract lifecycles and the ability to proactively identify potential issues
- Experience or strong interest in Legal Tech, including AI, machine learning, and predictive coding, with a passion for sharing knowledge and promoting innovative solutions within a team
- Understanding of project management fundamentals and experience in coordinating projects across departments.
- Experience partnering with Legal, Finance, and Technology teams to drive process improvements and technology adoption.
- Understanding of, or experience creating reporting and analytics, developing training resources, and proactively identifying and addressing needs with a strategic mindset for legal teams
Nice to Have:
- Experience as an Ironclad, Evisort, Salesforce and/or Jira Admin
- Tech sector experience
Benefits at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $120,698, plus equity and benefits.
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
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