About Snapp
Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to Snapp drivers who use their private cars to offer transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and being the first choice of each user in Iran.
About team:
We are one of the largest cross-functional verticals in Snapp, focusing on various types of products. Our aim is to manage stakeholders' requirements with a world-class standard and try to make a real impact on our customers. Our team has accomplished many success stories for the company in the last couple of years, of which we are very proud.
Responsibility:
- Help the team to deliver products with global standards
- Communicate effectively with key stakeholders on product features and act as the main contact point for any inquiries.
- Collaborate with the engineers, designers, and other colleagues sharing knowledge on product developments and issues to discuss and implement effective solutions for the team.
- Be familiar with the product development process from discovery and product documentation to delivery
- Manage all aspects of in-life products, including customer feedback, requirements, and issues
- Analyzing usage data, monitoring and measuring launched products and feeding insights into the product development process.
- Launching small features
- Collecting user feedback
- Speedup product delivery
- Provide more meaningful impacts for features
