The Associate Producer, API Integrations will build and maintain EBG’s offers with respect to agreement details, cost, and sales price for ticket products, event products, and touring products in the EBG backend database and various other internal systems.
In this role, you will learn the API system of how we connect and share information with our partners. Your work will impact our ability to sell products accurately on our site and pass that information back to the partner, so that tickets are sold at current prices for accurate dates and events. You will interface with internal teams and occasionally external partners to gather and load information and assist in resolving technical issues. This associate level role gives you a foundation of knowledge and experience and sets you on a course for advancement within the team.
Duties and Responsibilities:
- The Associate Producer will work with both external and internal partners to collect assets and data to build new offers and maintain existing offer listings. Including but not limited to entering the cost, sales price, images, specific offer copy, and affiliate commission fields for products through approved sales channels within our EBG backend database and various internal systems
- Collaborate with internal partners to ensure website efficiencies, troubleshoot purchase paths and product offerings, to create an overall best guest experience
- Provide daily updates and maintenance for various platforms and sales channels
- Maintain accurate and detailed workspace to effectively document various department tasks in relation to builds and maintenance for our offers
- Work with other Producers and internal teams as needed
- Perform additional duties as assigned
#LI-Hybrid
Ideal candidates for this job will have technical aptitude, great attention to detail, basic html skills, ability to complete tasks quickly and accurately and assist in solving technical problems and avoiding product inaccuracies.
- Candidate must be extremely detail oriented and organized
- Candidate must be able to work on several projects simultaneously and possess the ability to switch between them seamlessly
- Ability to learn and navigate complex systems to ensure accurate information
- Candidate must possess the ability to maintain focus in a busy, collaborative and occasionally loud environment
- Strong writing skills with the ability to accurately document work performed
- Comprehensive knowledge of various internet browsers and basic HTML
- Candidate needs to possess an intermediate skill level in Microsoft Excel, Word and Outlook
- Ability to communicate effectively both written and orally in a professional manner
- Previous experience with ticketing systems and the leisure/entertainment industry is a plus
Entertainment Benefits Group offers outstanding employee benefits including:
- Medical, Dental & Vision
- 401k Match
- Short Term Disability, Long Term Disability (Company Paid)
- Company Paid Basic Life and AD&D
- Additional Voluntary Benefits
- Flexible Work Arrangements
- 3 Weeks of PTO + 5 Personal Days
- Paid Holiday Break from Christmas to New Year
- Paid Holidays
- Fitness Centers (location dependent)
- Annual Day of Giving
- Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!
All your information will be kept confidential according to EEO guidelines.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be consider an all-inclusive listing of work requirements.
