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Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 34,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role

Headway is scaling our health plan partnerships across the US and we’re hiring an Associate Principal, Payer Partnerships, to both support our continued growth and lead innovation with strategic partners in 2024 and beyond. Reporting to our Principal, Payer partnerships, you’ll work cross functionally with internal teams (Strategy, Product, Operations) to drive new business growth and ensure ongoing success in our strategic health plan partnerships, while also deepening external payer relationships to identify new product opportunities and drive further alignment. This is an exceptional opportunity to own high-impact objectives at a rapidly scaling, mission driven company.

You will:

Be responsible for new business pursuits and long term management of health plan partnerships with some of the largest health plans in the US
Navigate contract strategy and renegotiations to optimize partnership structure and success
Build and grow relationships with health plan operations teams and leadership
Leverage data to generate insights and identify new opportunities for partnership growth
Manage executive steering committees and serve as the face of Headway
Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy

You will love this role if:

You have a minimum of 8+ years of experience in the healthcare space, preferably in roles within Customer Success, Business Development, or in Strategic Customer-facing roles
You bring deep exposure to payer business models and economics
You are a relationship builder, and delight in forging meaningful bonds across all levels of an organization
You thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat
You seek an environment that fosters individual growth through open-feedback and high-autonomy
You are motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare

Compensation and Benefits:

Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)

Group A: $200,000
Group B: $180,000
Group C: $160,000

Examples of cities located in each Compensation Grouping:

Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
Group C = All remaining cities

Benefits offered include:

Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development

#LI-AK1

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact [email protected]

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.

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