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Associate Principal Engineer - Microsoft 365 Administration

Allentown, United States
Full-Time
  • Microsoft M365 Administration
  • MS Conditional Access Rules
  • Manage, review, and troubleshooting
  • All changes need to be approved
  • Setting Lit Hold Ext. Attribute in AD
  • Litigation Holds
    • Creating Holds manually in MS Purview for email, Teams messages and OneDrive
    • Using a script to do the same, as necessary (when there are many usernames).
  • Setting Lit Hold flag in Exchange
  • Specific investigations (pulling email and Teams messages for HR)
  • Providing permissions to other users in the Purview portal (lawyers, etc.)
  • Power Platform
    • Creating Power BI workspaces, configuring associated AD Groups.
    • Power Apps
  • Reviewing use case requests
  • Licensing  
  • General troubleshooting and support as needed.
    • Power Automate
  • Reviewing use case requests
  • Licensing  
  • General troubleshooting and support as needed.
    • Center of Excellence (COE)
  • Maintaining latest updates
  • SharePoint  
    • High level management on projects requested by the business
    • Support and troubleshooting as needed
    • Managing storage space (buying new storage as necessary - purchased as a license)
    • Support tickets
  • Ensure they are resolved, working with users as necessary. ?
  • Ensuring approvals are received for requests (site admin changes, LSFS site changes and creations)
  • New (full) SharePoint site requests
  • Starting the process on data privacy approvals, as necessary. ?
  • Facilitating external user creation, as necessary
  • Entra ID
    • Support and troubleshooting
  • User sign-in issues
  • Conditional access
  • MFA / MFA resets / Authenticator setups
    • MS Incident Management
  • Awareness of issues and communication throughout company / PCHD
  • Requesting credits against applicable outages
    • Overall Support
  • Creating Support tickets, helping others create support tickets.
  • Monthly review of support tickets with MS Incident Manager.
  • Entra ID Enterprise Applications (Azure)
    • SSO (backup)
    • Reviewing Admin Consent requests.
  • Exchange Online support (exchange)
    • Backup to the primary
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