Aleph represents the world’s leading platforms, including Google, Meta, Pinterest, Reddit, Snap, Spotify, TikTok, Twitter and Uber in 115+ markets, where it empowers advertisers to take full advantage of the platforms’ advertising capabilities. Aleph creates the opportunity for all people and businesses to advertise at a local and global level.
Are you passionate about teamwork, integrity, protagonism, and delivering results? Do you thrive in an environment that values collaboration, accountability, and innovation? If so, we have an exciting opportunity for you!
We are seeking a highly skilled and dynamic Associate Performance Marketing Specialist to join our team in Croatia. As a Client Solutions Manager, you will be responsible for developing media strategies, optimizing account performance, and collaborating with advertisers to enhance brand visibility and drive successful advertising campaigns. Your role will require you to effectively communicate with clients, understand their goals, and provide strategic recommendations to maximize their advertising success.
What You'll Do
- Solving client issues related to multi platform support (client concierge, business integrity, verification status, other).
- Working and supporting team members on internal and external social platforms (SalesForce, ERP related tasks, Partner Center, Internal client spreadsheets).
- Opening new ad accounts for clients.
- Contribute to scalable account management operations for future accounts.
- Provide regular proactive communication between clients and teams, to provide a strong team.
- Representation and set proper client expectations.
- Use feedback to inform the product and operations teams.
- Advise, consult, and improve organisational effectiveness.
- Work closely with cross-functional project teams to maintain continuous product knowledge.
- Onboarding calls/meetings.
What You Need For This Role
- Minimum 1-2 years media experience. Must have experience with paid media campaign management, data analysis, campaign optimization.
- Strong time and project management skills, proactive attitude.
- Highly flexible and ready to thrive in a fast-paced environment.
- Attention to detail, experienced in creating and presenting presentations to stakeholders.
What Will Make Us Really Love You
- You have an eye for detail
- You maintain a balance of being a true team player as well as having a competitive edge.
- You have a positive attitude (training, resiliency, appreciate the growth from adversity).
- You are coachable and have proven ability to take and implement feedback.
- You have the ability to engage and communicate with clients in a positive and approachable way.
What You'll Love About Us
- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
- Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world.
- Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising.
As a forward-thinking organization, we are constantly evolving and exploring new horizons. We're on a mission to extend the reach of advertisers and partners to more corners of the world and to amplify their success. We embrace change as an opportunity to learn, innovate, and grow. Our curiosity and resilience allow us to adapt to new challenges and seize new opportunities with confidence. Together, we can unlock and drive economic growth and power the digital ecosystem.
Have we sparked your interest? Then apply now and start a new journey with us!
We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
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