Associate Manager Technical, Growth (Merchandising)

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

Are you obsessed with getting great results? Our ideal candidate is a professional with demonstrable refined technical, analytical, and organizational skills, with experience in growth strategy, analytics, production, automation, testing, and deliverability. You should be detail-oriented and able to work proficiently under pressure.  

What You'll Do:

Manage in-app placements to drive marketplace growth through merchandising. Effective communication with diverse stakeholders will be essential as you work to enhance partnerships and overall marketplace performance.

More specifically, you’ll get to: 

• Become deeply familiar with impact.com’s product offering and leverage that knowledge to influence customer behavior that drives growth. 
• Own all aspects of merchandising including but not limited to homepage widget management, editorial content, deals/offer data, and processes to manage scheduling, sharing, and tracking of placements. 
• Work cross-functionally with Product, Product Marketplace, Data Science, Content Marketing and others as needed. 
• Align cross-channel initiatives with engineering, content, design, product, support, and leadership.
• Collaborate on product strategy, defining user personas and feature development 
• Set goals and be held accountable to metrics for optimization of partnerships through brand assets. 
• Ensure prompt troubleshooting and solutions to issues as they arise.

What You Have:

• 2-3 years of related work experience in a B2B environment. 
• Basic understanding of software development processes, common programming languages, and system architectures.
• Ability to interpret data and derive insights to inform product decisions.
• Understanding of user-centered design principles.
• Clear and effective communication with both technical and non-technical stakeholders.
• Ability to approach complex issues logically and creatively.
• Basic skills in organizing tasks, timelines, and resources.
• Understanding of how to align product development with business goals.
• Ability to gather and analyze market and competitor information.
• Ability to work effectively in cross-functional teams.
• Familiarity with team management tools (Google, Confluence, Jira, Slack) 
• Willingness to learn and adjust in a fast-paced environment.
• Bachelor's degree

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1