Associate Manager, Marketing Operations

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. 

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

Role

Glean is looking for a passionate Associate Manager, Marketing Operations to join our dynamic marketing team. You will play a critical role in optimizing our marketing efforts to drive performance and efficiency. Collaborating closely with marketing, sales dev, and sales ops teams, you will support the growth marketing team needs, oversee some of our marketing technologies, analyze performance data, and streamline operations to support our growth objectives.

What you will do and achieve

As to be expected in a start-up moving as fast as we are, the scope of this position will evolve continuously. Comfort with ambiguity is required. Below is a partial representation of what may be included in the Marketing Operations scope of responsibilities:

• Campaign support: Work with the growth marketing team to execute, monitor, and optimize campaigns across various channels.
• Cross-functional projects: Serve as a liaison between marketing and other departments, ensuring alignment and facilitating communication regarding marketing operations initiatives.
• Data analysis and reporting: Maintain functional dashboards for the Growth Marketing team and analyze marketing data to provide actionable insights.
• Marketing technology management: Implement new marketing technologies, administer existing tech stack and ensure tools are leveraged to their full potential. Tools include UserGems, Qualified, ZoomInfo, etc.
• Process optimization: Continuously evaluate and improve lead follow up processes.
• General support: Assist marketing, sales dev, and sales ops team for time-sensitive requests.

Who you are

• Bachelor's degree in Marketing, Business Administration, or related field.
• 3+ years of experience in marketing operations, marketing technology, or a similar role.
• Extensive experience in demand generation and marketing operations, ideally in a B2B scale-up environment.
• Proficiency in Marketo, Salesforce, lead attribution and other standard revenue marketing software.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Entrepreneurial mindset and willingness to take calculated risks.
• Detail-oriented, highly organized, and capable of managing multiple projects simultaneously.

• Competitive compensation
• Medical, Vision and Dental coverage
• Flexible work environment and time-off policy
• 401k
• Company events
• A home office improvement stipend when you first join
• Annual education stipend
• Wellness stipend
• Healthy lunches and dinners provided daily

For California based applicants: 

The standard base salary range for this position is $75,000 - 140,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

How to apply

If you're interested in this role, please submit an application or email [email protected] with your CV / LinkedIn, and a quick blurb on how our mission and values resonate with you.