Associate Manager, Customer Success (Analytics)

• When you walk into a store or go online and see a wide array of products, do you ever get curious about who the shoppers are and what they are buying?
• When you see a new product in the market for the first time, do you think it will be a success or failure?
• Do you have an inquisitive mind and want to be an integral part of the most trusted source for retail and consumer intelligence globally?

At NIQ Hong Kong, you can help our CPG (Consumer Packaged Goods) manufacturers and distributors understand the answers to these critical business questions and advise on their strategies going forward.

Responsibilities

• Translate complex data into compelling narratives.
• Use storytelling techniques to make data relatable and engaging
• Tailor the story to the client’s specific needs and industry
• Present data in a clear and concise manner using charts, graphs and dashboard
• Identify key trends and patterns that impact the client’s business

• Candidate must possess at least a university degree
• Minimum 5-6 years of working experience in Consumer Goods/FMCG/Market Research industry. Focus on Data Analytics and Account Management roles are welcome (Less experience will be considered as Senior Analyst)
• Strong analytical mindset and excellent numerical skills
• An effective communicator with the ability to interpret and present actionable insights through storytelling
• Strong planning and excellent servicing skills
• Experience working with clients and can design solutions to solve business issues
• Experience working with C-level clients is a plus
• Demonstrate Consulting style of working
• Excellent command of written and spoken Chinese and English. Excellent cantonese is a must Mandarin will be a plus

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion