Associate Maintenance Planner

This hybrid role provides a balanced mix of home and office working, with regular national travel, which may require occasional overnight stays. A valid UK driving licence is required.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Associate PPM Network Planner

As an Associate Planned and Preventative Maintenance (PPM) Planner you will be working with expert Network Maintenance Planners to understand the complex CityFibre Network Infrastructure and importantly, how to audit, maintain and remedy network issues and upgrades to keep critical services operational. You will be agile and customer-centric in supporting futureproof decision-making.

You’ll receive a salary of up to £27,500, a car allowance, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Quality check PPM designs produced by CityFibre Design Partners for consistency and quality
• Survey designs produced by CityFibre Design for suitability and cost-effectiveness
• Review as-built documentation produced by CityFibre Build Partners
• Assist Fibre Network Planners and Delivery Manager with day-to-day tasks and reporting
• Critical to the success of this role is the need to support out of hours and weekend maintenance activities, to ensure the least disruption to our customers
• Key support to ERS restoration and triaging. Providing work instructions, drawing and SLD’s where required

What you’ll bring to the role

Strong decision-making with self-motivation and a passion to succeed. You’ll also have:

• Excellent communication skills, with the ability to negotiate effective outcomes
• Adaptability and a sense of responsibility in handling change
• Strong time management abilities
• A collaborative approach, thriving when working as part of a team
• Flexibility for out-of-hours work to accommodate planned maintenance schedules and the demands of a PPM workstream

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!