Chicago, United States

Merge Storytelling and Technology

MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.

Promote Health, Wealth & Happiness

We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.

As our Associate Director, Program Management - Pharma, you will...

Play a pivotal role in leading and elevating our project management capabilities. You will be responsible for overseeing the successful delivery of projects and ensuring adherence to quality standards, timelines, and budgetary constraints. In this strategic leadership position, you will serve as the anchor of project coordination, driving excellence across various engagement types, including research, strategy, design, and development

Be Accountable and Responsible

Lead and direct a multifaceted team, instilling organization and structure in the delivery approach, planning, and meeting execution
Drive the establishment of project estimates, scopes, timelines, and resourcing strategies
Identify and manage project risks, issues, and needs, collaborating with cross-disciplinary team members promptly
Collaborate with Client Services to proactively monitor and manage project scope, escalating risks and concerns for proactive mitigation
Coordinate team resources and task assignments based on deliverables and project plans
Assist with contingency planning, problem resolution, and recommend solutions to maintain schedules, budgets, and quality deliverables
Present project parameters and checkpoints, ensuring timely delivery of high-quality outputs
Coordinate legal reviews based on Client process
Deliver detailed progress reports, financials, and forecasts on assigned projects
Track changes in scope and actual hours against project plans, making adjustments to ensure projects are delivered on time and within budget
Keep the Department Director informed of progress and raise concerns promptly
Plan and facilitate effective meetings, project estimation, and planning
Collaborate with key discipline leads for input, managing personalities and conflicts effectively
Confront issues openly and expediently, enforcing agency processes within the team
Share lessons learned and best practices across departments
Identify areas for internal improvement and develop implementation plans
Seek internal efficiencies to enhance client satisfaction and deepen relationships

These are the qualifications we’re looking for

7-8 years of project management experience in integrated marketing, preferably from an advertising agency setting
3-4 years of Pharma / Life Sci experience
Bachelor’s degree preferred, or equivalent work experience
Experience using both Waterfall and Agile methodologies
Understanding of project management best practices
Excellent communication skills (oral and written)

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We offer the following: Medical, Dental, Vision, Life Insurance, 410K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus other benefits and perks.

And here’s how we live our values at MERGE

Ability. Mastering our craft
Agility. Delivering with a growth mindset
Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

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