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Strive Health is hiring an

Associate, Client Strategy

Washington, United States

What We Strive For

Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.

Why We’re Worth the Application

  • We Strive for excellence and Strive has been recognized with six Best Place to Work awards, including Forbes America’s Best Startup Employers 2023 and 2022, Built In Colorado’s Best Places to Work 2022 and 2024, Comparably’s Best Places to Work in Denver 2022 and The Tech Tribune’s Best Startups in Denver 2022. Additionally, Strive’s CEO, Chris Riopelle, has been recognized as one of Denver Business Journal’s Most Admired CEOs.
  • We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups:
    • Strive Forward - LGBTQ
    • Underrepresented Minorities
    • Women and Allies
  • We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including:
    • Flexible time off
    • Companywide wellbeing days
    • Volunteer time off
    • Leave packages including a sabbatical, parental leave and eight weeks paid for living donor
    • Professional development
    • A dedicated certified financial planner
    • Headspace, Carrot Fertility and Gympass for all Strivers
  • We like to have fun by celebrating our successes as a team through team building, company gatherings, trivia, wellbeing raffles, pajama days, a companywide book club and more.
  • We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care.

What You’ll Do
The Associate, Client Strategy will play a pivotal role in delivering on a plan for critical initiatives to ensure client success. Reporting to the Director, Client Success this person will support account management efforts across a portfolio of payor partnerships to deliver on Strive’s value proposition while ensuring client satisfaction, renewals and growth opportunities.   This person will work cross-functionally to manage  issue resolution and risk mitigation, track metrics, use data and analytics to drive improved performance, and prepare presentations and communications to report to client and internal leadership. S/he must be entrepreneurial and highly collaborative. S/he should be curious and proactive with a detail-oriented, customer-focused mindset who is comfortable with ambiguity and thrives in a fast-paced environment. Superior analytical, quantitative, critical thinking and strong interpersonal communication skills are required for the position. 

The Day to Day

  • Support day-to-day account management activities, including creating presentations and communications for client and internal leadership, managing issue resolution and risk mitigation, conducting ad hoc research and qualitative and quantitative analysis.
  • Develop strong relationships with internal stakeholders and clients   through open, transparent communication and proactive collaboration.
  • Collaborate cross-functionally to support the implementation of strategies and tactics to exceed defined goals and metrics, including contract renewals and expansions.
  • Work with Director, Client Success to maintain client account plans, including updating short- and long-term account priorities and stakeholder mapping and engagement plans.
  • Drive independent work / workstream(s) in the context of a broader client account.
  • As needed, support special projects and strategic priorities that benefit the team, company, and contribute to client success.  

Minimum Qualifications

  • Bachelor’s Degree in business or related field
  • 1+ years’ experience in management or strategy consulting
  • Ability to travel up to 25% (internal and client travel)

Preferred Qualifications

  • Excellent written and verbal communication and interpersonal skills, with the ability to collaborate cross-functionally and engage with stakeholders at various levels.
  • High degree of proficiency in Microsoft Excel & PowerPoint.
  • Proven ability to break down and solve problems through critical thinking and quantitative analysis.
  • Demonstrated ability to prioritize tasks, meet deadlines, and adapt to changing priorities.
  • Entrepreneurial spirit and comfort in ambiguity. 
  • Knowledge of value-based care, managed care and/or kidney care. 

Annual Salary Range: $66,000.00-$77,000.00

Strive Health offers competitive compensation and benefits, including Health insurance, Dental insurance, Vision insurance, 401k Retirement Plan with Employer Match, Life and Accidental Death & Dismemberment insurance, Disability insurance, Health Savings Account, Flexible Spending Account, paid company holidays, in addition to Vacation Time Off. An annual performance bonus, determined by company and individual performance, is available for many roles as aligned to Strive Health guidelines.

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

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