- Ensuring I understand our Core Purpose and the role I play in delivering this - Role modelling the Tesco values and leading by example in what I do and how I behave - Understanding the part I play in delivering our key performance metrics - Resolving issues and queries raised by stores colleagues - Raising issues with tickets efficiently to minimise impact on store customers - Delivering my role, and all relevant performance metrics consistently and to agreed quality and reliable service standards - Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager - Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others - Taking ownership of the issue and using my knowledge and behavioural skills to engage, understand, action and deliver with confidence - Use my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change - Identify what is getting in the way and be a catalyst for improvement by highlighting the issues - Continually developing my skills to be the best I can be in my role - Identifying operational improvements and finding solutions by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed performance metrics - Knows and applies fundamental work theories/concepts/processes in own areas of work
Customer service orientation Basic Microsoft Office e.g. Outlook email Communication in English - verbal and written
Customer Service Communicating and working in a team environment
Last date of application: 26th Nov 2024
Important Notice:
On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected]
