This role will be based in Dublin.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
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We are looking for an Associate Account Director to join our team in contributing to successful client relationships with corporate clients in the SMB market. You will be responsible for making sure that clients renew their contracts with LinkedIn’s talent and learning products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs.
Responsibilities:
Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship
Own, drive and manage the renewal process for a high volume of customers
Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure
Provide executive management with complete visibility to renewals and solicit executive involvement as required
Communicate risk clearly and take the lead in developing resolution strategies
Accurately maintain a quarterly forecast of renewals in your territory
Basic Qualifications:
Preferred Qualifications:
Suggested Skills:
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