About Rentokil PCI
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.
For more details: https://www.rentokil-pestcontrolindia.com
About the Role:
- The Assistant Sales Manager shall be responsible for driving sales in the Branch with major focus on the new sales. The incumbent will be responsible to develop, groom and drive the performance of the entire sales team. The person will report to the Branch Manager and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Achieving Sales Targets
- Plan the sales activities to achieve the annual sales targets
- Sales Targets to be planned keeping Branch Revenue, Jobbing and Contract requirements in mind.
- Make sure there is a prompt response to enquiries and maximum enquiries are converted into orders
- Ensure identification of new prospects and maximum conversion of the prospects into customers
- Ensure the sales team conducts detailed inspection and prepares quotation as per the defined guidelines
- Review quotations regularly to ensure the Gross Margin is achieved as per the RPCI norms
- Analyse sales trends and forecast the required changes in the plan on a monthly/weekly basis
- Ensure New Sales Productivity target per CSE as per AOP is achieved
- Ensuring Pipeline development based on conversion %
- Drive by handholding/ coaching and monitor day to day activities of the Sales Team to ensure the set targets are achieved
Customer Relationship Management
- Achieve renewal target of the Branch
- Encourage team members to identify the upselling opportunities to achieve the defined targets
- Regularly visit Existing customers along with team members to maintain a good liaison
- Ensure the Sales Team attends to customer complaints and provides required support to customers
- Ensure the team updates MPG on a regular basis.
Receivable Management
- Review the daily collection and set the plan to achieve the collection within defined timelines
- Ensure the predefined DSO is achieved
- Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
Key Result Areas:
- Achieving total sales targets
- Develop new business opportunities & Upselling Opportunities
- Achieve Renewal Target
- Maintain Gross Margin as per RPCI norms
- Collection & DSO
- Timely Invoice Submission
- Manage Sales Team and Sales colleague retention
Competencies (Skills essential to the role):
- Acting Commercially - Commercially viable decision making, retaining customers, Cost efficiency
- Delivering Results - Achieving Sales Targets, Adherence to timelines
- Managing Self - Organized, Composed and emphasizes on continuous self development
- Working with Others - Open, approachable, and supportive to team members and colleagues
- Functional - Technically sound, Good understanding of Business Processes (DSP / Pipeline / Sales Process / Safety & Compliance)
Requirements
Educational Qualification / Other Requirement:
- Consistent performance for last 2 years i.e. PDR rating of 3 and above
- For sales colleagues, in addition to PDR ratings, target achievement of 90%+ for last 2 year
- Should be able to converse well in English and the regional language as per the location applied
Role Type / Key working relationships:
- People Manager
- External team- Customers and Customer representative
- Internal team- ABM/BM, Operations & Sales Colleagues, Planners
Benefits
What can you expect from RPCI?
- Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
- Safety
- Integrity
- Innovation
- Learning & Development
- Open & Transparent
- Performance Orientation
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
