Assistant Operations Manager (Squad Lead)

As an Assistant Operations Manager, you’ll be part of the Integrated Experiences squad cross-functional leadership team, working at the intersection of operations, product, and partnerships. This role is perfect for someone who thrives in fast-moving, startup-like environments and wants to make a real impact on a product that is expanding across APAC.

Your work will be key in creating seamless, trusted interactions across the HR ecosystem, solving challenges for both candidates and integration partners. You’ll get hands-on with optimising processes, improving efficiency, and shaping how we scale effectively.

Together with your co-leaders from Engineering and Product, you are collectively responsible for the overall roadmap, design, delivery and optimisation of an important integration partner and candidate related Job to be Done (JTBD). 

Key responsibilities 

• Work collaboratively with co-leaders to produce the vision, roadmap and OKRs for the squad
• Develop a deep knowledge of SEEK Pass operations, products, and user needs so that you can identify, improve and communicate opportunities to unlock value from the latest AI techniques
• Leverage data and operational insights to identify optimisation opportunities and inform prioritisation and decision making
• Define operational and product requirements, and help facilitate collaboration sessions to design creative purpose-built solutions
• Manage the smooth operationalisation of new product features including planning, forecasting and monitoring operational impact, creating collateral and coordinating with stakeholders

The team

SEEK Pass is a cross-functional scale-up that operates as a distinct business unit in SEEK. We currently employ over ~80 people across software engineering, product, operations, and commercial teams in Melbourne, Sydney and Kuala Lumpur. This role is based in Sydney, but occasional brief travel may be required.

This role reports to the sub-domain Operations leader. While you have no direct reports, you will work closely with engineers, product people, UX designers, and operational staff.

• Good high-level understanding of, or desire to learn, key technology concepts
• Interest in innovation and 0-1 product development
• Strong level of comfort with ambiguity, driving progress through an agile test & learn mindset
• Ability to work in a cross-functional team to deliver innovative products and outcomes, and an ability to effectively influence and collaborate across multiple functions and teams
• Strong data-driven mindset, with experience defining key operational metrics and indicators, monitoring performance and identifying trends
• Possess a customer-focused mindset, with excellent written & verbal communication skills
• Positive can-do attitude, demonstrated resilience, shows initiative, leads with curiosity and takes ownership of outcomes

At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.