SEWS—El Paso Customer Service Center (Eastside). Although located at SEWS – El Paso Office, this is a Hybrid position, which combines both in office and off-site work. Associates are required to work at least two days in the office each week, but also have the flexibility to work off-site.
Basic Purpose:
Supervise and develop Material Control Department members to have same level of performance and standardization of follow ups with customer and supplier, to eliminate material shortage, backorders and reduce number of critical material items. Improve Material Control Communication with supplier about critical material and minimize expedited freight cost. Evaluate performance expenses for the department and ensure that budget is met on a monthly basis. Strive to meet all department's goals and objectives. Maintain current and accurate data in production planning systems and related assets. Improve workplace and process efficiency, reduction of lead times and reduction of operating costs.
Duties and Responsibilities:
- Supervise material control planners/customer service representatives & ensure that proper follow up is done in order to reduce line down cost. Evaluate current activities, process & develop cost reduction countermeasures.
- Set effective countermeasures in order to reduce number of material with low days on hand inventory.
- Be able to evaluate supplier back orders performance and perform proper follow up and strong negotiation with suppliers in order to improve this measurable. Reinforce the importance of back order control to the planners.
- Achieve Indirect Expense Budget. Monitor indirect salary expenses, eliminate OT premium, and maintain headcount within budget by maintaining an effective and efficient Material Control Department Organization.
- Evaluate transportation cost, minimize expedite freight expenses and achieve expedite budget on a monthly basis.
- Coach, motivate and encourage direct reports to meet Material Control objectives. Evaluate performance of all direct reports, provide feedback and address performance issues as necessary. Develop a high efficiency working culture.
- Keep track of performance evaluation records for material control planners and customer service representatives. Mobilize Resources to Support Strategy: Allocates and aligns resources to respond to strategic or cultural shifts.
- Build a High Performance Culture : Develops an organizational culture that leads to ongoing excellence and effective growth of the business while maintaining the highest integrity.
- Cultivate a Customer Focused Culture: Effectively incorporates internal and external customer perspectives in a business activities while cultivating an environment of cross-sectional, creative problem solving in which products and processes are designed to ensure customer satisfaction.
- Control/Reduce Operating Cost: Identifies crucial cost levers and seizes opportunities to drive down cost.
Position Requirements:
- Bachelor’s Degree – Preferably in Business on related field.
- Experience: 8-10 years progressive experience, including 2-4 years as Superintendent or similar supervisory capacity. Automotive supplier experience highly preferred.
- Proficiency in all major software packages (Microsoft Office); Excellent oral and written communication skills;
- Closely interaction with all customers;
- Bilingual: English and Spanish
About Sumitomo Electric Wiring Systems, Inc.
Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability. With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics. SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers. Our associates are what drive Sumitomo’s continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation.
About the Sumitomo Electric Group
Since the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables. With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials. We are a Fortune Global 500 company.
**Interested Candidates Should Submit Cover Letter and Salary History When Applying. **
An Equal Opportunity Employer M/F/D/V
