Job Responsibilities:
Business Development (Sales)
- Get business as per the approved business plan of the branch
- Responsible for sales promotion activities in the assigned territory
- Ensure all Sales KPIs are achieved month on month
- Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
- Maximize conversion of enquiries into orders
- Ensure renewals in line with Company Expectations
- Keep a close eye on the developments & business opportunities in the assigned territory
Customer Service
- Ensure the quality of service delivery
- Maintain good liaison with the customers
- Prepare reports & submit the same on time to the customers
- Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
- Conduct detailed inspection/ SRA at client's site
- Prepare quotations for the customers through the system
- Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
Administration & Accounts
- Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
- Follow-up for the timely and correct invoicing by the back office
- Share the costings and customer expectation with operations before service delivery
- Ensure all the collections gets deposited to back office within 24 hours
- Review daily collection & billing with back office department
Maintaining Systems and MIS
- Ensure the required systems related to sales are updated on a timely basis.
- Prepare Daily and Monthly Sales Report
- Maintain Database of customers
- Set correct Customer expectations with respect to the pest management
- Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
- Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
- Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
- Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling
Competencies (Skills essential to the role):
Good in Demonstrating Selling Skills
Good Interpersonal & Networking Skills
Ability to communicate effectively with the team members
Ability to negotiate with the clients
Ability to achieve targets
Educational Qualification / Other Requirement:
Any Graduate (Any stream)
Sales experience of a minimum of 2 years in Field B2B Sales, preferred in Corporate Sales
Requirements
Candidate will be handling Tier 2 Tier 3 clients
Commercial and Residential Clients
Good Communication in English
Negotiation skill
B2B and B2C sales
2 to 5 years relevant exp
Travel Extensively for Field Work.
Benefits
Attractive compensation & benefits (PF, Insurance, Leaves, etc)
Monthly sales Incentives + Statutory bonus
Petro card + Vehicle maintenance
