About the team
You will be joining the Fulfillment and Experience (F&E) team at Meesho working on enabling Meesho entrepreneurs deliver a world-class experience to their customers. As one of the prime movers in the e-commerce logistics ecosystem, the F&E team are solving industry-defining problems at scale.
About the Role
As Assistant Manager - F&E, you'll be responsible for identifying key challenges, setting priorities, developing solutions, and driving implementation. You'll collaborate closely with product, analytics, tech, business finance, and other teams managing fulfillment charters to enhance stakeholder experience. You’ll be expected to take ownership of unstructured problems and apply first principles thinking to deliver effective solutions.
What you will do
- Be a part of the project’s charter for Valmo (Meesho’s foray into logistics)
- Design and own end to end programs to improve experience metrics and operational metrics
- Own a key part of experience for one or more of marketplace participants - our entrepreneurs, customers, or our suppliers
- Influence product development choices using data and insights which originate from in-depth knowledge of your program
- Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes
- Engage the Meesho Leadership as active stakeholders in problem-solving for your programs
- Manage internal and external stakeholders to ensure success of the programs you own.
- The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.
What you will need
- Bachelor’s / Master’s degree from Premium Institutes in any discipline
- 2+ years of work experience in start-ups / consumer internet companies/management consulting/operations
- Strong problem solving and analytical skills
- Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
- Data driven and inquisitive approach
About us
Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.
Our Mission
Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.
Culture and Total Rewards
Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles.
We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.
