Assistant Manager - Emerging Business (Farming)

What You Will Do:

• Client Relationship Management: Cultivate and enhance existing customer relationships within the Emerging Business vertical, identifying opportunities for upselling and cross-selling to deepen engagement.
• Strategic Account Development: Formulate strategies to expand customer accounts within emerging market segments, emphasizing long-term partnerships and mutual growth.
• Revenue Growth: Consistently meet and exceed revenue targets through effective customer retention, account expansion, and leveraging existing relationships.
• Client Communication: Maintain regular contact with clients to ensure satisfaction, address any concerns, and foster strong relationships.
• Pipeline Management: Build and manage a robust pipeline for account expansion by pinpointing growth opportunities within existing client accounts.
• Tailored Solutions: Collaborate with clients to uncover new use cases and customize solutions that align with their evolving needs, delivering lasting value.
• Best Practices Establishment: Develop and implement best practices for customer retention, relationship management, and account growth.
• Market Insight: Stay informed about industry trends, customer challenges, and competitor activities to proactively address opportunities and risks affecting customer relationships.

What You Will Need:

• Experience: 4 to 6 years in account management or relationship management, preferably in the online payments sector.
• Industry Knowledge: Strong understanding of the payments landscape, with direct experience in product-focused sales being a must.
• Interpersonal Skills: Exceptional ability to build rapport with clients and understand their needs, fostering trust and long-term collaboration.
• Business Acumen: Strong business insight and product knowledge to effectively communicate value propositions.
• Organizational Skills: A structured approach to work and the ability to manage multiple priorities effectively.