- Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
- Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
- Develop the longer term Event design alongside the Events Director/ Manager, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader
- Support the Events Director/ Manager in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
- Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to create successful event
- Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
- Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
- Develop deep industry knowledge through personal relationships and market analysis
- Support the Events Director / Manager in overseeing the Event's floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
- Perform additional responsibilities as assigned
- 4+ years’ management experience in a Brand / Product Event Management
- Significant experience in a developing brand and sales strategies with strong sales acumen
- Strong experience in managing relationships with international customers across various regions and cultures
- Verbal and written English & Thai
- Ability to act as an independent, inspirational leader with charisma and energy
- Ability to develop relationships at senior levels and support the management of and interaction with high value customer accounts
- Ability to define a sales strategy and supporting campaigns to execute against a set of targets
- Experience of reporting, budgeting / forecasting and associated processes and policies
- Experience of building trusted internal relationships
- Strong communication and follow-through skills
- Ability to collaborate with multiple internal stakeholders and other functions to ensure successful implementation of a matrixed business model
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
