Asset Protection Manager – Supply Chain
The Asset Protection Manager – Supply Chain will drive shrink reduction efforts by leveraging the Asset Protection team in accordance with the Company policies and procedures, to mitigate shrinkage and ensure safety and security.
Primary Responsibilities
- Supervise Associates and Contracted Guard Force, providing work direction, awareness, and education, and ensuring adherence to Company policy and procedure. Provides discipline, standards enforcement, and performance reviews. Responsible for hiring, training, scheduling, and leading the unit’s Asset Protection Team.
- Drives shrink reduction through theft elimination, prevention and auditing of operational processes such as reverse logistics and post billing, accuracy audits, inbound/outbound shipments, cycle counts, customs/border control standards. As well as safety audts and performance metrics.
- Partners with unit leadership and Store’s Asset Protection teams to drive enterprise-wide shrink reduction.
- Utilizes CCTV system to identify threats related to theft, shrinkage, violence, safety, and operational compliance.
- Ensures reports of incidents, accidents, and investigations, as well as operational processes inefficiencies
- Visible within the unit and on the floor to identify merchandise protection opportunities that may deviate from policy and procedure. Identifies potential acts of theft and fraud through associate observation. Redirects incorrect behavior/process through coaching and development.
- Interviews associates suspected of theft or fraud in accordance to Company standards, and properly documents all stages of the investigation.
- Enforces Safety process and procedures, and performs safety inspections, plans and executes Emergency Action Plans and reviews accident reports to understand root cause and remediation. Ensures Security inspections of the facility identify any risks.
Core Competencies & Accomplishments
- 5-10+ years Asset Protection Leadership experience, ideally in Supply Chain
- MSWord, Excel, Powerpoint
- Integrity, Accountability, Detail Orientation, Thinks Critically, Drives Results, Demonstrates Leadership and Growth Mindset
- High School or equivalent; Bachelor’s Degree Preferred
What you get:
Eligible for bonus under the Management Incentive Plan.
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.
