PRIMARY OBJECTIVE OF POSITION:
To maintain a safe and secure environment that protects both the assets within the warehouse and the personnel working there, by executing the areas of accountability outlined below in a professional manner.
MAJOR AREAS OF ACCOUNTABILITY:
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Scan employees entering and exiting the Distribution Center on the Receiving side. This includes checking bags, monitoring the metal detector and hand scanning anyone who activates the metal detector.
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Coordinates daily delivery appointments list with Birdseye, the gate operations company, and the NTE unloader(s) and directs incoming delivery trucks to park at a particular dock door or on the yard and then interfaces with the drivers for correct completion of paperwork.
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Coordinates with supervisors, loaders, and unloaders to communicate trailer moves to the switcher and then records all LPO-called moves onto a log sheet for archival.
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Ensures all drivers delivering trailers to dock doors have chocked their tires, disconnected, and pulled away from their trailers, before an unloader is permitted to enter the trailer, then calls the driver to advise when the trailer is ready.
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Responsible for patrolling and observing the entire facility and all operations inside and around. The Rover monitors truck traffic into and out of the facility and all vehicles parked at dock doors and on the yard. The Rover patrols the interior of the DC, vigilant for open doors, safety, and loss prevention issues, as well as logistical issues related to loads coming and going.
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The Rover is to be functionally familiar with all other posts to assist and give short breaks to other officers as needed.
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Responsible for maintaining current, accurate records of trailers on the premises with a yard check at least once per shift and a door report completed at the beginning and end of each shift.
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Unlocks the Will Call entry gate every morning, responds to open the gate to admit each Will Call customer, assists to expedite the delivery of Will Call items as quickly as possible, and locks the gate each evening.
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Serves a Point of Contact with emergency services – police, fire and ambulance – calling 911, making sure gates are opened if necessary for their entry, giving directions or other assistance as necessary.
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Monitors video feed from cameras inside and outside the DC for irregularities and, if necessary, investigation.
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Receives BOLs (Bills of Lading) from the Retail supervisor, keeps a running record of the BOLs on-hand, coordinates drivers’ lists with carriers, and deals with drivers coming to pick up loads, handling paperwork and giving instructions.
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Meets with incoming Will Call customers, copying their receipts and IDs, interfaces with the Will Call clerk who is retrieving the product, then passes the product on to the customer.
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Serves as quasi dispatcher for the DC, calling the switcher, maintenance, and other LPOs on the radio, or paging DC personnel for specific purposes.
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Completes incident reports, tracks yard checks and door reports, and (2nd Shift) coordinates at closing with the Rover LPO to be sure that all doors and gates are locked before leaving.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- HS diploma or equivalent
- Prior law enforcement or military experience highly preferred
- No prior criminal history
- Thorough knowledge of Company policies and procedures as they relate to network setup and administration.
- Demonstrated ability to develop, write and test programs.
- Ability to communicate effectively, both orally and in writing, with a wide variety of customers, Company personnel and others.
- Demonstrates Northern Tool + Equipment’s 12 Core Competencies.